- Location
- Geneva Geneva Switzerland
- Employment
- Full-Time
- Seniority
- Mid-Level
- Department
- Retail & Boutique Operations
- Industry
- Fine Watches & Horology
- Posted
- Oct 14, 2026
The Watch Client Advisor welcomes Swiss and international clients purchasing branded watches, jewellery and precious stones, delivers premium service, develops client relationships and supports product presentation, data quality and sales administration. The role is 100% workload.
Role & Responsibilities
- Welcome and advise discerning Swiss and international clients purchasing branded watches, jewellery and precious stones, delivering premium service.
- Build, develop and retain the client base.
- Act as a brand ambassador, analyse and manage stock quantities, and ensure products are presented to their best advantage.
- Manage data in Salesforce and ensure its quality.
- Handle sales-related administrative tasks, including emails, after-sales service, inventory, and the transfer and receipt of merchandise.
- Maintain an effective flow of information among colleagues and actively support them.
- Keep abreast of trends and pursue training to remain current in the key disciplines of the profession.
Qualifications
- A passion for watchmaking and an affinity for jewellery.
- Several years of experience selling watches, in premium services or in luxury hospitality.
- A strong service ethic and exemplary client orientation.
- Ideally, a Swiss Federal VET Diploma (CFC) in retail specialising in sales advice in jewellery and watchmaking.
- French as a mother tongue and excellent command of English; additional languages are an asset.
- Ease with managing computer systems.
- Professional rigour and the attention to detail that makes a difference to clients.
- A strong sense of responsibility, excellent team spirit and flexibility.
- A polished, professional appearance.
Skills
Experience
Several years of experience selling watches, in premium services or in luxury hospitality.
Education
Ideally, a Swiss Federal VET Diploma (CFC) in retail specialising in sales advice in jewellery and watchmaking.
Workplace
The role is situated in Geneva, Geneva, Switzerland.
Explore jobs in Geneva or in Switzerland.
Benefits
40-hour work week; at least 27 days of annual leave; flexible working arrangements, with remote work possible where the role permits; preferential purchasing conditions on watches and jewellery; particularly advantageous benefits upon the birth of a child; attractive pension fund and social insurance coverage.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Bucherer, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Watch Sales Advisor», «Timepiece Sales Consultant», «Luxury Watch Sales Associate», «Horology Client Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.