- Location
- Lucerne Canton of Lucerne Switzerland
- Employment
- Part-Time
- Seniority
- Mid-Level
- Industry
- Fine Watches & Horology
- Posted
- Oct 14, 2026
The Tourism Administration Specialist supports international tour guides at Bucherer’s Tourism Office in Lucerne, manages communications, data, cash handling and administration, and provides systems support to locations across Switzerland. The role is 80%, with flexible and irregular shifts including weekends.
Role & Responsibilities
- Personally assist international tour guides at the Tourism Office and serve as their first point of contact on site.
- Maintain telephone and written communication with tour guides, and enter and process relevant data in company systems.
- Independently operate the cash register, including daily cash reconciliation.
- Handle administrative tasks, including preparing reports and service quality surveys.
- Support Bucherer AG locations throughout Switzerland with system-related queries and provide competent assistance.
- Work closely with the sales team in Lucerne to ensure smooth information flow and optimal support.
Qualifications
- Commercial training or a comparable qualification; experience or knowledge in the tourism industry is an advantage.
- Enjoy working with people and feel comfortable in an international, multicultural environment.
- Professional, polished appearance and strong service orientation.
- Very good user knowledge of standard MS Office programs and confidence using digital tools.
- Very good German and English skills at a minimum C1 level.
- Knowledge of Mandarin is an advantage.
- Willingness to work flexible and irregular shifts, including weekends.
Skills
Education
Commercial training or a comparable qualification.
Workplace
The successful candidate will be located in Lucerne, Canton of Lucerne, Switzerland.
Explore jobs in Switzerland.
Benefits
40-hour working week; at least 27 days of annual leave; flexible working arrangements; favourable purchase terms on watches and jewellery; enhanced benefits on the birth of a child; attractive pension fund and social insurance benefits.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Bucherer, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Tourism Office Coordinator», «Tourism Services Coordinator», «Travel Group Liaison», «Tourism Operations Administrator», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.