- Employment
- Full-Time
- Seniority
- Mid-Level
- Department
- Retail & Boutique Operations
- Industry
- Fine Watches & Horology
- Posted
- Oct 14, 2026
Bucherer seeks a Rolex Client Advisor for its new store at Perusastraße 7 in Munich, working full-time. The role combines luxury watch sales and client relationship development with repair coordination, product presentation, CRM administration and customer events.
Role & Responsibilities
- Provide individualized advice and service to discerning national and international customers purchasing premium branded watches.
- Handle the receipt and return of repairs, ensuring a smooth process.
- Build client relationships proactively and maintain them over time.
- Deliver a memorable, distinctive shopping experience through knowledgeable advice and professional service.
- Maintain an overview of the product assortment and present it attractively to engage customers.
- Carry out sales-related administrative tasks conscientiously and maintain the internal CRM system reliably.
- Contribute to engaging events that appeal to customers and raise awareness of the products.
Qualifications
- Strong service orientation and acute sensitivity to customer needs.
- Demonstrated passion for the work on the sales floor and enthusiasm for the Bucherer philosophy.
- Sales experience in the luxury sector or watch industry is an advantage; career changers are welcome.
- Willingness to learn and develop continuously through the company’s varied training opportunities.
- Very good German and English; additional languages are an advantage.
Skills
Workplace
The role is situated in Munich, Bavaria, Germany.
Explore jobs in Bavaria or in Germany.
Benefits
Fair, performance-related salary; attractive team bonuses and commission plans; corporate benefits and employee discounts; targeted training and development.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Bucherer, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Rolex Sales Advisor», «Rolex Customer Advisor», «Rolex Retail Sales Associate», «Rolex Client Relations Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.