- Employment
- Full-Time
- Seniority
- Mid-Level
- Department
- Retail & Boutique Operations
- Industry
- Fine Watches & Horology
- Posted
- Oct 14, 2026
Bucherer seeks a full-time Rolex Client Advisor at its department store in KaDeWe, Berlin. The role advises clients on luxury watches, manages repair handovers, develops client relationships and supports sales administration and events.
Role & Responsibilities
- Provide individual advice and service to discerning national and international clients purchasing high-end branded watches.
- Receive and hand over repairs, ensuring a smooth process.
- Build and maintain lasting client relationships.
- Deliver a distinctive, memorable shopping experience through expert advice and professional service.
- Maintain an overview of the merchandise assortment and present it attractively to engage clients.
- Handle sales-related administrative tasks carefully and maintain the internal CRM system reliably.
- Participate in engaging events that appeal to clients and raise awareness of the products.
Qualifications
- Strong service orientation and a high degree of sensitivity to client needs.
- Demonstrated passion for the work on the sales floor and enthusiasm for the Bucherer philosophy.
- Sales experience in the luxury sector or watch industry is advantageous; career changers are welcome.
- Willingness to learn and develop continuously through a range of training opportunities.
- Very good German and English skills; additional languages are an advantage.
Skills
Workplace
The role is situated in Berlin, Berlin, Germany.
Explore jobs in Berlin or in Germany.
Benefits
On-the-job learning and targeted further training; fair, performance-based salary; attractive team bonuses and commission schemes; corporate benefits and employee discounts.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Bucherer, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Rolex Sales Advisor», «Rolex Luxury Watch Advisor», «Rolex Retail Sales Associate», «Rolex Watch Sales Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.