- Location
- Lausanne Vaud Switzerland
- Employment
- Full-Time
- Seniority
- Manager
- Department
- Clienteling, CRM & VIP Relations
- Industry
- Fine Watches & Horology
- Posted
- Nov 2, 2026
About Bucherer
Founded in Lucerne in 1888, Bucherer is a Swiss luxury retailer renowned for exceptional watches, fine jewellery and attentive client service. Its heritage unites specialist expertise with an appreciation for craftsmanship, expressed through prestigious watch collections and its own Bucherer Fine Jewellery creations. As an employer, Bucherer brings together professionals across luxury retail, watchmaking, jewellery, client relations and corporate functions. Careers within the house call for precision, discretion and a nuanced understanding of an international clientele. Employees contribute to a distinguished retail experience, balancing the traditions of Swiss hospitality with the evolving expectations of contemporary luxury.
Bucherer seeks a Private Client Manager for watches and jewelry in Lausanne to prospect for high-potential clients, develop and retain a luxury clientele, generate sales through long-term relationships, and represent the Maison at client events and in the region. The role requires several years of luxury experience, a strong Lake Geneva network, French as a mother tongue and excellent English; it is listed at 100%.
Role & Responsibilities
- Actively prospect for high-potential new clients and contribute to the sustainable development of the client portfolio.
- Build loyalty among high-end clients by providing a personalized, exclusive experience tailored to their expectations.
- Identify market business opportunities and generate sales by developing long-term relationships built on trust.
- Organize and participate in client events, networking activities and relationship-building initiatives to strengthen the Maison’s visibility and profile.
- Contribute actively to the boutique’s sales targets with a strong entrepreneurial mindset.
- Represent Bucherer’s values, heritage and excellence, acting as an ambassador for the Maison inside and outside the boutique.
- Develop brand awareness among local and international clients, as well as key regional partners and influencers.
- Uphold the highest standards of service, elegance and professionalism, and build lasting client relationships.
Qualifications
- Several years of experience in the luxury sector and solid expertise in selling high-end products.
- In-depth knowledge of the Lausanne market and regional business community, with ease in international environments.
- An established personal and professional network in the Lake Geneva region, with the ability to develop and maintain it effectively.
- A proven ability to acquire, develop and retain a demanding high-end clientele.
- Strong commercial acumen and a particular affinity for relationship-based sales and active networking.
- An entrepreneurial mindset.
- Impeccable presentation, excellent interpersonal conduct and a natural flair for exceptional service.
- Discretion, a strong sense of confidentiality and the ability to establish lasting, trust-based client relationships.
- Ability to work independently, integrate readily into a team and foster constructive collaboration with colleagues.
- Excellent interpersonal and communication skills, coupled with a positive, proactive attitude.
- French as a mother tongue and excellent command of English; any other language is an asset.
- A strong sense of responsibility, professional rigour and exceptional customer focus.
Skills
Experience
Several years in the luxury sector, with solid expertise in high-end product sales.
Workplace
The successful candidate will be located in Lausanne, Vaud, Switzerland.
Explore jobs in Vaud or in Switzerland.
Benefits
40-hour workweek; at least 27 days of annual leave; flexible work arrangements with remote-work options where the role permits; preferential purchase terms on watches and jewelry; attractive pension fund and social insurance coverage.
Culture
Bucherer’s workplace culture is shaped by its Swiss heritage, expertise in fine watches and jewellery, and commitment to highly personalised client service. Its professional environment values precision, discretion and collaboration, combining specialist product knowledge with the relationship-building skills essential to luxury retail.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Bucherer, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Private Client Director», «Luxury Client Relationship Manager», «High-End Client Development Manager», «Private Client Relations Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.