- Location
- Geneva Geneva Switzerland
- Employment
- Full-Time
- Seniority
- Mid-Level
- Department
- Retail & Boutique Operations
- Industry
- Fine Watches & Horology
- Posted
- Nov 9, 2026
About Bucherer
Founded in Lucerne in 1888, Bucherer is a Swiss luxury retailer renowned for exceptional watches, fine jewellery and attentive client service. Its heritage unites specialist expertise with an appreciation for craftsmanship, expressed through prestigious watch collections and its own Bucherer Fine Jewellery creations. As an employer, Bucherer brings together professionals across luxury retail, watchmaking, jewellery, client relations and corporate functions. Careers within the house call for precision, discretion and a nuanced understanding of an international clientele. Employees contribute to a distinguished retail experience, balancing the traditions of Swiss hospitality with the evolving expectations of contemporary luxury.
The Jewelry Client Advisor welcomes and advises discerning Swiss and international clients on fine watches, watches, jewelry, and fine jewelry, while developing client relationships, representing brands, managing Salesforce data, and handling sales administration. The role also requires several years of relevant sales, premium-service, or luxury-hospitality experience, a native command of French, and excellent English.
Role & Responsibilities
- Welcome and advise discerning Swiss and international clients purchasing fine watches, watches, jewelry, and fine jewelry, delivering premium service.
- Build, develop, and retain a client base; act as an ambassador for one or more brands; analyze and manage quantities; and ensure product-enhancing presentation.
- Manage data in Salesforce and ensure its quality.
- Handle sales-related administrative tasks, including emails, after-sales service, inventory, and the transfer and receipt of merchandise.
- Maintain excellent information flow among colleagues and actively support them.
- Keep abreast of trends and undertake training to remain at the forefront of key professional disciplines.
Qualifications
- Passion for fine jewelry, jewelry, and watches.
- Several years of experience selling fine jewelry and watches, in premium services, or in luxury hospitality.
- Strong service orientation and exemplary client focus.
- Background in luxury hospitality or training as a retail sales specialist (CFC) in watch and jewelry sales advisory.
- Native French and excellent English; any additional language is an asset.
- Ease with IT systems.
- Professional rigor and attention to detail.
- Strong sense of responsibility, excellent teamwork, flexibility, and a polished, professional appearance.
Skills
Experience
Several years of experience selling fine jewelry and watches, in premium services, or in luxury hospitality.
Education
Training as a retail sales specialist (CFC) in watch and jewelry sales advisory, or a background in luxury hospitality.
Workplace
The successful candidate will be located in Geneva, Geneva, Switzerland.
Explore jobs in Geneva or in Switzerland.
Benefits
40-hour workweek; at least 27 days of annual leave; flexible working arrangements, with remote work possible where the role allows; preferential purchasing conditions on watches and jewelry; attractive pension fund and social insurance coverage.
Culture
Bucherer’s workplace culture is shaped by its Swiss heritage, expertise in fine watches and jewellery, and commitment to highly personalised client service. Its professional environment values precision, discretion and collaboration, combining specialist product knowledge with the relationship-building skills essential to luxury retail.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.