- Employment
- Full-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Industry
- High Jewelry
- Posted
- Oct 14, 2026
Bucherer seeks a Jewellery Department Manager for its Frankfurt location on Kaiserstraße 1, in a full-time role. The manager will lead the jewellery team, oversee sales, budgets, assortment and stock, and serve discerning high-end jewellery clients while developing client relationships, events and business opportunities.
Role & Responsibilities
- Build, lead and develop a high-performing jewellery team.
- Train, motivate and support employees in their day-to-day work.
- Ensure a service-oriented, high-performing sales culture with high standards for quality, style and trends.
- Lead by example through strong leadership, enthusiasm and a pronounced service mindset.
- Manage the department’s sales, budget and target performance independently.
- Analyse relevant performance indicators and develop and implement sales-driving measures.
- Drive sustainable growth and the department’s commercial development.
- Organise and manage the sales floor, including stock rotation, stock checks and inventory preparation.
- Manage assortment planning, ordering and stock management, and ensure premium product presentation.
- Provide exceptional advice and service to discerning national and international clients in the high-end jewellery segment.
- Build and maintain long-term, trusted client relationships.
- Develop and deliver exclusive client events.
- Act as the store’s primary point of contact for jewellery matters and work closely with brand partners and their ambassadors.
- Identify and develop new business opportunities and partnerships in the luxury segment.
- Ensure the highest quality standards and manage client complaints professionally.
Qualifications
- Initial leadership experience and a strong ability to develop, motivate and direct teams towards shared goals.
- Strong commercial mindset and high results and performance orientation.
- Demonstrated sales success and solid experience in the luxury segment.
- In-depth jewellery expertise and a strong passion for premium products, design and trends.
- A refined sense of style, aesthetics and individual client needs.
- Strong service orientation and an excellent understanding of upscale hospitality.
- Analytical thinking and the ability to interpret sales figures and translate them into concrete actions.
- High initiative, resilience and flexibility in a dynamic retail environment.
- Structured, solution-oriented approach to work.
- Confident, professional and stylish presence with excellent manners.
- Very good German and English communication skills; additional languages are an advantage.
- Strong enthusiasm, a role-model approach and the ability to foster an inspiring, appreciative team culture.
- Strong willingness to learn and an ongoing commitment to personal and professional development.
Skills
Experience
Experience in the luxury segment; initial leadership experience and demonstrated sales success.
Workplace
This position is based in Frankfurt, Hesse, Germany.
Explore jobs in Hesse or in Germany.
Benefits
Learning on the job and targeted professional development.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Bucherer, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Jewellery Department Supervisor», «Jewellery Sales Manager», «Fine Jewellery Manager», «Jewellery Retail Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.