Bucherer Hospitality and Guest Services Associate

Geneva Geneva Switzerland

Employment
Part-Time
Seniority
Entry-Level
Posted
Oct 15, 2026

About Bucherer

Founded in Lucerne in 1888, Bucherer is a Swiss luxury retailer renowned for exceptional watches, fine jewellery and attentive client service. Its heritage unites specialist expertise with an appreciation for craftsmanship, expressed through prestigious watch collections and its own Bucherer Fine Jewellery creations. As an employer, Bucherer brings together professionals across luxury retail, watchmaking, jewellery, client relations and corporate functions. Careers within the house call for precision, discretion and a nuanced understanding of an international clientele. Employees contribute to a distinguished retail experience, balancing the traditions of Swiss hospitality with the evolving expectations of contemporary luxury.

The Hospitality and Guest Services Associate welcomes clients with five-star service, prepares and serves beverages, supports Client Advisors, maintains the bar and other spaces, and covers reception when needed. The role is 20%, with Saturday availability from 09:00 to 18:00 and, exceptionally, outside those hours by agreement.

Role & Responsibilities

  • Provide clients with a five-star welcome and an impeccable, high-end service experience, creating exceptional moments.
  • Prepare and serve beverages with care and professionalism.
  • Support Client Advisors in identifying and addressing clients’ needs.
  • Maintain the various spaces, particularly the bar, and ensure they remain clean.
  • Ensure the smooth operation of beverage service.
  • Welcome clients when the receptionist is absent.
  • Maintain a high level of service, with availability to work Saturdays from 09:00 to 18:00 and, exceptionally, outside these hours by agreement.

Qualifications

  • Currently a student, ideally in hospitality at a hotel school.
  • Strong service orientation and welcoming manner.
  • Resilient under pressure, reliable, and able to remain composed in demanding and peak-time situations.
  • Client reception experience is an asset.
  • Strong sense of responsibility, good team spirit, and flexibility.
  • Well-groomed, with a consistently professional demeanour.
  • Native French speaker with a very good command of English.

Skills

Client reception Beverage preparation and service Customer service Teamwork Flexibility

Education

Currently a student, ideally at a hotel school in the hospitality field.

Workplace

The role is situated in Geneva, Geneva, Switzerland.

The setting Geneva

Explore jobs in Geneva or in Switzerland.

Benefits

40-hour work week; at least 27 days of annual leave; flexible working arrangements, with the possibility of remote work where the role permits; preferential purchase terms on watches and jewellery; particularly favourable benefits following the birth of a child; attractive pension fund and social insurance coverage.

Culture

Bucherer’s workplace culture is shaped by its Swiss heritage, expertise in fine watches and jewellery, and commitment to highly personalised client service. Its professional environment values precision, discretion and collaboration, combining specialist product knowledge with the relationship-building skills essential to luxury retail.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Bucherer

Bucherer Hospitality and Guest Services Associate

Geneva, Switzerland

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