Bucherer Client Advisor

Zurich Zurich Switzerland

Employment
Full-Time
Seniority
Mid-Level
Posted
Oct 15, 2026

About Bucherer

Founded in Lucerne in 1888, Bucherer is a Swiss luxury retailer renowned for exceptional watches, fine jewellery and attentive client service. Its heritage unites specialist expertise with an appreciation for craftsmanship, expressed through prestigious watch collections and its own Bucherer Fine Jewellery creations. As an employer, Bucherer brings together professionals across luxury retail, watchmaking, jewellery, client relations and corporate functions. Careers within the house call for precision, discretion and a nuanced understanding of an international clientele. Employees contribute to a distinguished retail experience, balancing the traditions of Swiss hospitality with the evolving expectations of contemporary luxury.

The Client Advisor at Bucherer in Zürich creates exceptional shopping experiences, develops client relationships, represents exclusive products and supports sales, presentation and client events. The role is 100%.

Role & Responsibilities

  • Create an unforgettable shopping experience and actively develop client relationships.
  • Act as a brand ambassador, positioning exclusive products through expert product knowledge and storytelling.
  • Foster an inspiring, innovative and modern shopping environment.
  • Advise and actively support team colleagues.
  • Maintain immaculate sales areas, windows and display cases, including their decoration.
  • Take responsibility for achieving defined sales targets.
  • Handle sales-related administrative tasks and maintain the internal CRM system.
  • Support specific projects and contribute to the successful delivery of client events.

Qualifications

  • Retail training with a focus on the watch and jewellery sector.
  • Successful completion of industry-specific continuing education.
  • Experience in luxury retail and in-depth watch expertise.
  • Business-fluent spoken and written German and English; German at native-speaker level and English at least C1.
  • IT affinity and familiarity with relevant technologies.
  • Open, client-oriented personality with a strong service orientation.
  • Excellent sense of style, professional appearance and courteous manner.
  • Team-oriented, with strong intercultural competencies.

Skills

Product expertise Storytelling Client relationship development CRM system use IT affinity Intercultural competencies

Experience

Experience in luxury retail and in-depth watch expertise.

Education

Retail training with a focus on the watch and jewellery sector; successful completion of industry-specific continuing education.

Workplace

The successful candidate will be located in Zurich, Zurich, Switzerland.

The setting Zurich

Explore jobs in Zurich or in Switzerland.

Benefits

40-hour standard working week; at least 27 days of annual leave; attractive purchasing conditions on watches and jewellery; advanced benefits for the birth of a child; attractive pension fund and social insurance benefits.

Culture

Bucherer’s workplace culture is shaped by its Swiss heritage, expertise in fine watches and jewellery, and commitment to highly personalised client service. Its professional environment values precision, discretion and collaboration, combining specialist product knowledge with the relationship-building skills essential to luxury retail.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Bucherer

Bucherer Client Advisor

Zurich, Switzerland

Continue to the application.

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