- Location
- Zurich Zurich Switzerland
- Employment
- Full-Time
- Seniority
- Mid-Level
- Department
- Retail & Boutique Operations
- Industry
- Fine Watches & Horology
- Posted
- Oct 14, 2026
About Bucherer
Founded in Lucerne in 1888, Bucherer is a Swiss luxury retailer renowned for exceptional watches, fine jewellery and attentive client service. Its heritage unites specialist expertise with an appreciation for craftsmanship, expressed through prestigious watch collections and its own Bucherer Fine Jewellery creations. As an employer, Bucherer brings together professionals across luxury retail, watchmaking, jewellery, client relations and corporate functions. Careers within the house call for precision, discretion and a nuanced understanding of an international clientele. Employees contribute to a distinguished retail experience, balancing the traditions of Swiss hospitality with the evolving expectations of contemporary luxury.
Bucherer seeks a Client Advisor for its Zurich Airport location to serve local and international clients purchasing fine jewellery and watches, deliver memorable experiences, support CRM and daily operations, and uphold impeccable product presentation. The role is 100%.
Role & Responsibilities
- Advise discerning national and international clients purchasing fine jewellery and luxury watches.
- Create memorable client experiences and develop lasting, loyal client relationships.
- Act as a brand ambassador, positioning exclusive products through expert product knowledge and storytelling.
- Implement CRM guidelines and actively maintain client relationships.
- Ensure the smooth running of daily business operations.
- Maintain optimal presentation of sales areas, shop windows and display cases.
- Carry out administrative tasks to support the team.
Qualifications
- Training in retail, hospitality/food service, or the watch and jewellery industry.
- Several years of experience in luxury retail.
- In-depth expertise in watches and jewellery.
- Fluent spoken and written German and English.
- IT affinity and knowledge of MS Office applications.
- Strong sales aptitude and excellent service orientation.
- A polished sense of style, professional demeanour and courteous manners.
- High empathy and intercultural competence when engaging with local and international clients.
- Flexibility and willingness to work shifts between 6:00 and 22:00, including weekends and public holidays.
Skills
Experience
Several years of experience in luxury retail.
Education
Training in retail, hospitality/food service, or the watch and jewellery industry.
Workplace
The successful candidate will be located in Zurich, Zurich, Switzerland.
Explore jobs in Zurich or in Switzerland.
Benefits
40-hour standard working week; at least 27 days of annual leave; attractive purchasing conditions on watches and jewellery; enhanced benefits upon the birth of a child; attractive pension fund and social insurance benefits.
Culture
Bucherer’s workplace culture is shaped by its Swiss heritage, expertise in fine watches and jewellery, and commitment to highly personalised client service. Its professional environment values precision, discretion and collaboration, combining specialist product knowledge with the relationship-building skills essential to luxury retail.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Bucherer, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Consultant», «Luxury Sales Associate», «Customer Experience Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.