- Employment
- Full-Time
- Seniority
- Mid-Level
- Department
- Retail & Boutique Operations
- Industry
- Fine Watches & Horology
- Posted
- Oct 14, 2026
The Client Advisor serves national and international clients at Bucherer’s TUDOR monobrand boutique on Neuhauserstrasse in Munich, advising on premium watches, managing repair handovers, developing client relationships and following up on sales opportunities. The role is full-time and includes merchandise presentation, sales administration, CRM maintenance and participation in client events.
Role & Responsibilities
- Individually advise and assist discerning national and international clients purchasing premium branded watches.
- Receive and hand over repairs, ensuring the process runs smoothly.
- Proactively build and maintain lasting client relationships.
- Deliver a distinctive shopping experience through expert advice and professional service.
- Maintain an overview of the merchandise assortment and present it attractively to engage clients.
- Complete sales-related administrative tasks diligently and maintain the internal CRM system in a structured, active manner.
- Participate in events that engage clients and promote the products.
- Independently follow up on sales opportunities and build a personal client base.
Qualifications
- Strong service orientation and a high level of sensitivity to client needs.
- Demonstrated passion for the work on the sales floor and enthusiasm for the Bucherer philosophy.
- Luxury-sector sales experience, particularly in watches and jewelry, is advantageous; career changers are welcome.
- Strong willingness to learn and develop continuously through the range of training opportunities.
- Very good German and English skills; additional languages are an advantage.
- High initiative, with a strong focus on closing sales and achieving targets.
- Confident use of CRM systems and an interest in systematic clienteling.
Skills
Workplace
The successful candidate will be located in Munich, Bavaria, Germany.
Explore jobs in Bavaria or in Germany.
Benefits
On-the-job learning and targeted professional development; varied responsibilities in an international environment.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Bucherer, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Sales Associate», «Retail Sales Consultant», «Client Relations Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.