- Location
- Lucerne Canton of Lucerne Switzerland
- Employment
- Full-Time
- Seniority
- Mid-Level
- Department
- Retail & Boutique Operations
- Industry
- Fine Watches & Horology
- Posted
- Oct 14, 2026
The Client Advisor at Bucherer advises national and international clients on prestigious watches, creates memorable experiences, develops client relationships and supports daily boutique operations, CRM, visual presentation, events and projects. The role requires several years of luxury retail experience, sound watch expertise, and business-fluent German and English.
Role & Responsibilities
- Advise discerning national and international clients on the purchase of prestigious branded watches.
- Create memorable client experiences and develop lasting, loyal client relationships.
- Act as a Brand Ambassador, positioning exclusive products through strong product expertise and storytelling.
- Implement CRM guidelines.
- Actively maintain networks and retain and expand the client base.
- Ensure the smooth running of daily operations.
- Maintain optimal presentation of the sales floor, windows and display cases.
- Participate in and support client events.
- Contribute to specific projects.
Qualifications
- Training in retail, hospitality and catering, or the watch and jewellery industry.
- Several years of experience in luxury retail.
- Sound expertise in watches.
- Business-fluent spoken and written German and English; additional languages are an advantage.
- IT affinity.
- Open, client-oriented personality with a pronounced service orientation.
- Entrepreneurial mindset and approach.
- Style awareness, a professional appearance and courteous manners.
- Strong empathy and intercultural competence when engaging with local and international clients.
Skills
Experience
Several years of experience in luxury retail.
Education
Training in retail, hospitality and catering, or the watch and jewellery industry.
Workplace
This position is based in Lucerne, Canton of Lucerne, Switzerland.
Explore jobs in Switzerland.
Benefits
40-hour standard working week; at least 27 days of annual leave; flexible working models; attractive purchasing conditions on watches and jewellery; advanced benefits for the birth of a child; attractive pension fund and social insurance benefits.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Bucherer, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Luxury Sales Consultant», «Client Relations Advisor», «Retail Sales Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.