- Employment
- Full-Time
- Seniority
- Mid-Level
- Department
- Retail & Boutique Operations
- Industry
- Fine Watches & Horology
- Posted
- Oct 14, 2026
Bucherer seeks a Client Advisor for its Jungfernstieg store in Hamburg to advise clients on luxury watches and jewelry, develop client relationships and represent selected brands. The role also covers sales initiatives, product presentation, repair handling and CRM administration.
Role & Responsibilities
- Provide individual advice and care to discerning national and international clients purchasing high-end branded watches and jewelry.
- Build and sustainably maintain long-term client relationships, creating a first-class luxury shopping experience.
- Act as a brand ambassador for selected brands, including strategic brand development in the store.
- Develop and implement creative initiatives to increase sales.
- Represent brands at external events and participate in exclusive brand events or trips.
- Serve as a subject-matter contact and source of inspiration for colleagues.
- Ensure sales-oriented product presentation and share responsibility for the merchandise assortment.
- Handle repair intake and collection professionally.
- Carry out administrative tasks conscientiously, including maintaining the CRM system.
Qualifications
- Strong service orientation and a keen understanding of discerning clients’ needs.
- Passion for sales and identification with Bucherer’s philosophy and values.
- Sales experience in the luxury segment, ideally in watches and jewelry; motivated career changers are welcome.
- Strong willingness to learn and motivation for continuous professional and personal development.
- Very good German and English skills; additional foreign languages are an advantage.
Skills
Experience
Sales experience in the luxury segment, ideally in watches and jewelry; motivated career changers are welcome.
Workplace
This position is based in Hamburg, Hamburg, Germany.
Explore jobs in Hamburg or in Germany.
Benefits
Targeted on-the-job learning and individual continuing education opportunities; sustained support for professional and personal development.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Bucherer, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Luxury Sales Associate», «Retail Sales Consultant», «Client Relations Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.