- Location
- Düsseldorf North Rhine-Westphalia Germany
- Employment
- Full-Time
- Seniority
- Mid-Level
- Department
- Retail & Boutique Operations
- Industry
- Fine Watches & Horology
- Posted
- Oct 14, 2026
The Client Advisor advises domestic and international clients on premium watches and jewellery, builds lasting relationships, supports exclusive events and ensures compelling product presentation and reliable CRM administration. The role also includes sales-promoting and decorative activities.
Role & Responsibilities
- Provide individual advice and attentive service to discerning domestic and international clients purchasing premium branded watches and jewellery.
- Create an exceptional shopping experience through outstanding service orientation and professional advice.
- Build and nurture long-term client relationships.
- Deliver Bucherer’s positioning as a host for life’s most beautiful moments.
- Carry out sales-promoting activities and contribute to exclusive events.
- Analyse, manage and monitor the product range, ensuring a brand-appropriate and aesthetically compelling presentation.
- Undertake decorative tasks to stage products in a way that supports sales.
- Handle sales-process administration conscientiously and maintain the internal CRM system reliably.
Qualifications
- Service-oriented personality with a strong commercial affinity and passion for fine watches and jewellery.
- Several years of luxury-segment sales experience (at least 2–3 years).
- Sales aptitude, empathy, closing ability and strong sensitivity to client needs.
- Confident, stylish manner with domestic and international clients.
- Well-groomed appearance and impeccable manners.
- Team-oriented, reliable, flexible and performance-driven.
- Proficient in MS Office; experience with CRM systems is an advantage.
- Very good German and English; additional languages are an advantage.
- Strong willingness to learn and motivation for continuous development.
Skills
Experience
Several years of luxury-segment sales experience (at least 2–3 years).
Workplace
The successful candidate will be located in Düsseldorf, North Rhine-Westphalia, Germany.
Explore jobs in North Rhine-Westphalia or in Germany.
Benefits
Learning on the job and tailored professional development opportunities.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Bucherer, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Relations Advisor», «Luxury Sales Associate», «Luxury Retail Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.