- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fine Watches & Horology
- Posted
- Oct 14, 2026
About Bucherer
Founded in Lucerne in 1888, Bucherer is a Swiss luxury retailer renowned for exceptional watches, fine jewellery and attentive client service. Its heritage unites specialist expertise with an appreciation for craftsmanship, expressed through prestigious watch collections and its own Bucherer Fine Jewellery creations. As an employer, Bucherer brings together professionals across luxury retail, watchmaking, jewellery, client relations and corporate functions. Careers within the house call for precision, discretion and a nuanced understanding of an international clientele. Employees contribute to a distinguished retail experience, balancing the traditions of Swiss hospitality with the evolving expectations of contemporary luxury.
Bucherer seeks a full-time Client Advisor for its KaDeWe department store in Berlin, advising customers on watches and jewelry, managing repair handovers, maintaining client relationships and supporting sales events. The role also includes merchandise presentation, sales administration and CRM maintenance.
Role & Responsibilities
- Provide individualized advice and service to discerning national and international customers purchasing premium watches and jewelry.
- Receive and hand over repairs, ensuring a smooth process.
- Build and sustainably maintain customer relationships.
- Deliver a distinctive shopping experience through knowledgeable advice and professional service.
- Maintain an overview of the merchandise assortment and present it attractively to engage customers.
- Carry out sales-related administrative tasks diligently and maintain the internal CRM system reliably.
- Support events that engage customers and raise awareness of the products.
Qualifications
- Strong service orientation and high sensitivity to customer needs.
- Demonstrated passion for the work on the sales floor and enthusiasm for the Bucherer philosophy.
- Sales experience in the luxury sector, ideally in watches and jewelry; career changers are welcome.
- Willingness to learn and develop continuously through the company’s varied training opportunities.
- Very good German and English; Arabic, Mandarin, or Russian is an advantage.
Skills
Experience
Sales experience in the luxury sector is desirable, ideally in watches and jewelry; career changers are welcome.
Workplace
The successful candidate will be located in Berlin, Berlin, Germany.
Explore jobs in Berlin or in Germany.
Benefits
Varied responsibilities in an international environment; on-the-job learning and targeted continuing education.
Culture
Bucherer’s workplace culture is shaped by its Swiss heritage, expertise in fine watches and jewellery, and commitment to highly personalised client service. Its professional environment values precision, discretion and collaboration, combining specialist product knowledge with the relationship-building skills essential to luxury retail.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Bucherer, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Consultant», «Luxury Sales Associate», «Retail Sales Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.