- Location
- Lucerne Canton of Lucerne Switzerland
- Employment
- Part-Time
- Seniority
- Mid-Level
- Department
- Supply Chain, Logistics & Inventory
- Industry
- Fine Watches & Horology
- Posted
- Nov 2, 2026
About Bucherer
Founded in Lucerne in 1888, Bucherer is a Swiss luxury retailer renowned for exceptional watches, fine jewellery and attentive client service. Its heritage unites specialist expertise with an appreciation for craftsmanship, expressed through prestigious watch collections and its own Bucherer Fine Jewellery creations. As an employer, Bucherer brings together professionals across luxury retail, watchmaking, jewellery, client relations and corporate functions. Careers within the house call for precision, discretion and a nuanced understanding of an international clientele. Employees contribute to a distinguished retail experience, balancing the traditions of Swiss hospitality with the evolving expectations of contemporary luxury.
Bucherer is seeking a Business Operations Specialist in Lucerne to support retail locations with orders, inventory, supplier returns, global master data and Category Management processes. The role is offered at 80–100%.
Role & Responsibilities
- Process all enquiries from retail locations concerning delivery times, order processing and internal stock transfers.
- Monitor goods receipts and support smooth order processing.
- Monitor and analyse inventory to ensure optimal product availability, and coordinate intercompany product and inventory transfers.
- Process supplier returns, including credit note follow-up, and carry out and track inventory adjustments.
- Create, maintain and review global master data, and maintain and create pricing information.
- Support administrative and operational processes in Category Management and ensure high data quality in the relevant systems.
Qualifications
- Completed commercial or retail vocational training, plus at least 5 years of professional experience in an administrative, operational or coordination role.
- Confident user of Microsoft Office, particularly Excel, with solid experience using ERP and CRM systems.
- Strong analytical skills and a structured, solution-oriented, precise and reliable working style, with a strong commitment to quality.
- Strong service orientation and communication skills, with enthusiasm for cross-functional collaboration.
- Resilient, proactive and hands-on, with the ability to prioritise, manage several topics simultaneously and meet deadlines under high workloads.
- Very good written and spoken German and English; French is an advantage.
Skills
Experience
At least 5 years in an administrative, operational or coordination role.
Education
Completed commercial or retail vocational training.
Workplace
This position is based in Lucerne, Canton of Lucerne, Switzerland.
Explore jobs in Switzerland.
Benefits
40-hour standard working week; at least 27 days of annual leave; flexible working-time models and home office where possible; attractive purchase terms on watches and jewellery; attractive pension fund and social insurance benefits.
Culture
Bucherer’s workplace culture is shaped by its Swiss heritage, expertise in fine watches and jewellery, and commitment to highly personalised client service. Its professional environment values precision, discretion and collaboration, combining specialist product knowledge with the relationship-building skills essential to luxury retail.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Bucherer, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Operations Coordinator», «Business Operations Coordinator», «Operations Administrator», «Business Support Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.