- Location
- Düsseldorf North Rhine-Westphalia Germany
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fine Watches & Horology
- Posted
- Oct 14, 2026
About Bucherer
Founded in Lucerne in 1888, Bucherer is a Swiss luxury retailer renowned for exceptional watches, fine jewellery and attentive client service. Its heritage unites specialist expertise with an appreciation for craftsmanship, expressed through prestigious watch collections and its own Bucherer Fine Jewellery creations. As an employer, Bucherer brings together professionals across luxury retail, watchmaking, jewellery, client relations and corporate functions. Careers within the house call for precision, discretion and a nuanced understanding of an international clientele. Employees contribute to a distinguished retail experience, balancing the traditions of Swiss hospitality with the evolving expectations of contemporary luxury.
The Administrative Assistant supports Bucherer's Düsseldorf sales boutique with administrative and organizational tasks, customer correspondence, repair-related commercial processes, telephone handling, data management, and logistics. The role offers varied work in an international and exclusive environment, with development through targeted training and learning on the job.
Role & Responsibilities
- Support the sales boutique with administrative and organizational matters.
- Conduct professional correspondence with customers and internal and external contacts.
- Independently process commercial matters related to repair orders, customer inquiries, and feedback.
- Receive, answer, and route incoming telephone calls.
- Maintain and manage master data, and create and update sales lists and statistics.
- Organize and dispatch goods, and support logistical processes within the sales boutique.
Qualifications
- Successfully completed commercial vocational training.
- Confident user of common Microsoft Office applications, especially Outlook, Word, and Excel.
- Independent, structured, and reliable working style, with high quality standards.
- Strong organizational skills and a careful, efficient approach to work.
- Discreet, trustworthy, service-oriented personality with a professional manner.
- Strong communication skills and confident spoken and written German.
- Good to very good spoken and written English.
- Enjoys working in a dynamic, customer-focused environment.
Skills
Education
Successfully completed commercial vocational training.
Workplace
The role is situated in Düsseldorf, North Rhine-Westphalia, Germany.
Explore jobs in North Rhine-Westphalia or in Germany.
Benefits
Varied work in an international and exclusive business environment; a committed team; opportunities to take on responsibility and contribute ideas; targeted training and continuing education; comprehensive learning on the job.
Culture
Bucherer’s workplace culture is shaped by its Swiss heritage, expertise in fine watches and jewellery, and commitment to highly personalised client service. Its professional environment values precision, discretion and collaboration, combining specialist product knowledge with the relationship-building skills essential to luxury retail.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Bucherer, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Administrative Coordinator», «Office Administrator», «Administrative Support Specialist», «Business Support Administrator», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.