Buccellati Senior Sales Associate
Buccellati Senior Sales Associate — Hong Kong. Lead boutique sales and client relationships for Buccellati’s jewellery collections in Hong Kong.
Overview
Buccellati is an Italian maison renowned for its hand‑crafted high jewellery and silverware, celebrated for artisanal techniques and intricate metalwork. The brand operates globally with a discreet, heritage-led approach to luxury retail and is part of a major luxury group, offering career paths that combine artisanal savoir‑faire with international retail excellence.
Role & Responsibilities
- Deliver exceptional client service and personalised clienteling to high‑net‑worth customers, building long‑term relationships and client loyalty.
- Achieve and exceed individual and boutique sales KPIs through consultative selling, strategic cross‑selling and upselling of jewellery and silverware collections.
- Maintain superior in‑store presentation and visual merchandising standards consistent with Buccellati’s brand image and heritage.
- Provide expert product knowledge and storytelling about craftsmanship, materials and provenance to elevate the client experience.
- Manage transactional duties including POS operations, sales administration, after‑sales follow up and accurate handling of luxury stock.
- Mentor and coach junior team members, supporting onboarding, product training and a high‑performance sales culture.
- Support boutique events, private appointments and trunk shows, coordinating with store management and regional teams as required.
Qualifications
- Proven track record in luxury jewellery or high‑end accessories retail with measurable sales performance.
- Excellent interpersonal skills with a polished, professional appearance and discretion when servicing high‑profile clients.
- Strong merchandising sensibility and attention to detail in maintaining presentation standards.
- Capability to manage complex sales processes, including private appointments and bespoke requests.
- Language aptitude: proficiency in English; Cantonese and/or Mandarin advantageous for the Hong Kong market.
Skills
Experience
Typically 3–5 years of progressive experience in luxury jewellery or high‑end retail, with a demonstrated record of exceeding sales targets and experience mentoring or leading junior sales colleagues.
Education
High school diploma required; tertiary education in retail, fashion, luxury goods or business is advantageous.
Workplace
This position is based in Hong Kong, Hong Kong, China. Cerulean lists 251 open roles in Hong Kong, including 5 posted recently. The broader Hong Kong area accounts for 256 active listings on Cerulean, 5 of which are new. In China as a whole, Cerulean currently features 1.773 open positions, with 30 posted this week.
Culture
Buccellati cultivates a studio‑like environment that values artisanal craft, attention to detail and discreet client service. The workplace emphasises heritage, refined presentation and collaborative mentorship within a global luxury retail network.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.