Buccellati Sales Executive

About Buccellati

Buccellati is an emblem of Italian high jewelry, celebrated since 1919 for its Milanese heritage, Renaissance-inspired artistry, and exceptional goldsmithing techniques. As an employer, the Maison offers a refined environment where craftsmanship, creativity, and cultural legacy are held to the highest standards. Its teams contribute to a world of rare beauty, from hand-engraved jewels and silver creations to client experiences defined by discretion and excellence. Buccellati values precision, patience, and a deep respect for artisanal knowledge, while fostering collaboration across boutiques, ateliers, and corporate functions. Joining Buccellati means becoming part of a living tradition dedicated to timeless elegance and uncompromising quality.

Role & Responsibilities

• Achieve or exceed monthly sales targets as directed by management
• Deliver exceptional customer service and create welcoming boutique environments for all clients
• Cultivate new client relationships and nurture existing accounts through strategic clientelling practices
• Accurately capture and maintain client data in CRM systems, conducting consistent follow-up and relationship building
• Resolve client issues and escalate matters appropriately in accordance with Maison values
• Support ecommerce clients and phone inquiries by scheduling appointments and arranging correspondence
• Maintain comprehensive knowledge of high jewellery offerings, including one-of-a-kind pieces, and employ effective sales techniques
• Assist with daily boutique setup, breakdown, and maintenance communication
• Actively participate in inventory and cycle counts to support successful audits
• Support in-store and off-site events to enhance brand awareness and customer loyalty
• Maintain visual integrity and brand standards for vitrines and boutique aesthetics
• Comply with all Maison policies and procedures

Qualifications

• High School Diploma; college degree preferred
• Proven luxury retail or hospitality experience
• Excellent understanding of luxury client experience and customer service standards
• Computer proficiency in Excel, Word, and PowerPoint; SAP experience is a plus
• Expert written, verbal, and interpersonal communication skills
• Experience with logistics and operations
• Ability to work flexibly on evenings, weekends, and holidays as required
• Capability to stand for extended periods

Skills

Experience

Luxury retail or hospitality experience is preferred. Demonstrated expertise in clientelling, relationship building, and sales achievement within an upscale or luxury retail environment is highly valued.

Education

High School Diploma required; college degree preferred.

Workplace

Compensation

The base compensation for this position ranges from USD 30 to USD 35 per hour.

Benefits

Medical, dental, and vision programs; health savings and flexible spending accounts; employee assistance program; life insurance and disability benefits; 401(k) with employer match; wellness reimbursement benefit; paid time off; volunteer time off days for community engagement.

Culture

Buccellati offers a workplace culture rooted in exceptional Italian craftsmanship, artistic heritage, and meticulous attention to detail. As an employer, it fosters an environment where artisanship, collaboration, and respect for tradition are balanced with a refined approach to innovation and excellence in luxury jewelry and silversmithing.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.