Buccellati Boutique Manager

Overview

Buccellati is an Italian maison renowned for its hand-engraved gold and silver jewellery and objet d'art, combining artisanal heritage with refined aesthetics. As part of the Richemont family of maisons, Buccellati operates globally with an emphasis on craftsmanship, discreet luxury and personalised client service.

Role & Responsibilities

• Direct and oversee all boutique operations to deliver exemplary client service and preserve Buccellati’s brand standards.
• Lead, coach and develop a small retail team; recruit, schedule and manage performance to achieve sales objectives.
• Drive sales through high-touch clienteling, VIP relationship management and targeted local prospecting.
• Manage inventory, stock rotation, deliveries and loss-prevention procedures in coordination with regional support.
• Execute visual merchandising, window displays and in-store presentations to reflect product launches and maison directives.
• Own boutique financials: monitor KPIs, sales forecasts, margin performance and local operating expenses.
• Coordinate in-store events, private appointments and after-sales service in partnership with headquarters and regional teams.
• Ensure compliance with local regulations, company policies, security protocols and luxury service standards.

Qualifications

• Proven experience in luxury retail with responsibility for a boutique or flagship store.
• Demonstrable record of meeting or exceeding sales targets and managing store P&L.
• Strong leadership capability with experience coaching and developing front-line retail teams.
• Deep appreciation for high-jewellery or fine jewellery product, craftsmanship and client expectations.
• Excellent organisational skills, attention to detail and ability to manage stock, merchandising and store administration.

Skills

Experience

Typically requires a minimum of 5 years in luxury retail, including at least 2 years in a boutique management or senior supervisory role; experience in fine jewellery or watches strongly preferred.

Education

Bachelor’s degree in business, retail management, luxury brand management or a related discipline, or equivalent professional experience.

Workplace

Culture

Buccellati cultivates an atelier-like environment where craftsmanship and heritage shape every client interaction. The maison values discretion, personalised service and meticulous attention to detail, offering a workplace focused on artisanal excellence and luxury retail savoir‑faire.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.