Brunello Cucinelli Menswear Department Manager

About Brunello Cucinelli

Founded in 1978, Brunello Cucinelli is an Italian luxury house renowned for exceptional cashmere, refined ready-to-wear and an understated aesthetic. Rooted in the medieval hamlet of Solomeo, Umbria, the company champions a philosophy of humanistic capitalism that places human dignity, craftsmanship and long-term stewardship at the heart of enterprise. As an employer, it offers a distinctive setting where artisanal heritage meets international ambition, bringing together expertise across design, production, retail and corporate functions. Its emphasis on respectful working relationships, the transmission of skills and the cultural life of its community defines an environment shaped by quality, responsibility and a shared appreciation of beauty.

Role & Responsibilities

• Lead the team by example and ensure the concession is managed effectively.
• Build customer relationships through an active, continuous presence on the sales floor, delivering a distinctive service and shopping experience in line with the brand philosophy, corporate image, communication standards and CRM guidelines.
• Communicate clearly, accurately and courteously with customers and colleagues, listening actively to establish mutual trust.
• Drive assigned targets, guide sales operations and ensure customer service and the selling ceremony follow company guidelines to create a special experience for every customer.
• Support the Store Manager and headquarters in organizing events and trunk shows to introduce new customers to Brunello Cucinelli.
• Maintain high standards through correct implementation of the Visual Guidelines.
• Interpret the Brunello Cucinelli style and keep the team and personal product and collection knowledge continually up to date.
• Guide the team in maximizing sales and performance, report missed opportunities to management and support potential corrective actions.
• Motivate the Sales team to carry out daily activities responsibly and provide each team member with regular feedback to support continuous improvement.
• Support the stock team when required, particularly during inventories.
• Maintain direct contact with headquarters.
• Use the main IT applications and systems, keeping up to date with new company tools, particularly the Xstore management system and Salesforce CRM system.

Qualifications

• At least 5 years of experience in luxury retail and proven management experience.
• Strong business acumen and a solid understanding of the market and customers.
• People-management and development skills.
• Knowledge of French and English is mandatory; fluency in a third language is an asset.

Skills

Experience

At least 5 years in luxury retail, with proven management experience.

Culture

Brunello Cucinelli’s workplace culture is shaped by its philosophy of humanistic capitalism, placing human dignity, craftsmanship and respect at the heart of the business. Rooted in the Italian village of Solomeo, the brand fosters an environment that values artisanal expertise, a sense of community and a thoughtful balance between work and personal life.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.