Brioni Sales Advisor

About Brioni

Founded in Rome in 1945, Brioni is an icon of Italian sartorial excellence, renowned for bespoke tailoring, refined menswear, and a discreet expression of luxury. As an employer, the Maison offers a culture rooted in craftsmanship, precision, and timeless elegance, where artisans, retail professionals, and corporate teams contribute to a legacy shaped by exceptional materials and human skill. From its ateliers in Italy to its international boutiques, Brioni values expertise, client intimacy, and continuous learning. Part of Kering, it combines heritage with modern ambition, inviting talent to uphold one of luxury’s most distinguished standards.

The Sales Advisor supports client engagement, sales performance and brand representation at Brioni’s Milan store, reporting to the Assistant Store Manager. The role covers clienteling, CRM and retention, market intelligence, stock procedures, and teamwork; compensation is €35,000–€40,000 under the CCNL Commercio, Level 3°.

Role & Responsibilities

• Build positive customer relationships from first contact through farewell.
• Meet and exceed CRM and customer-retention goals.
• Achieve goals set by Store Management and contribute to teamwork.
• Use the Client Book (LUCE) effectively to nurture relationships with existing and prospective customers.
• Develop a network of contacts to expand the potential customer base.
• Gather market intelligence on emerging trends, events, competitor activities, and products.
• Collaborate effectively with colleagues in the store and across the company.
• Follow stock procedures in accordance with company standards and guidelines.
• Uphold Brioni standards, roles, and procedures, and promptly communicate potential issues and risks.

Qualifications

• At least 3 years of experience in a sales position with a luxury brand.
• Fluent in English; another language is an advantage.
• Good knowledge of men's formalwear.
• Good knowledge of the high-end fashion sector.
• MTM specialization is an advantage.
• Listening and communication skills.
• Positive, proactive, client-focused approach.
• Strong sense of ownership.
• Flexibility and ability to work effectively on the sales floor for extended periods.
• Available to work at least 2 Saturdays and 2 Sundays per month, during annual inventory, and in the holiday season.

Skills

Experience

At least 3 years of experience in a sales position with a luxury brand.

Workplace

Compensation

The base compensation for this position ranges from EUR 35,000 to EUR 40,000 per annum.

Culture

Brioni fosters a refined, craftsmanship-led culture rooted in Italian tailoring excellence, where precision, discretion, and client-centric service define the everyday work environment. As an employer, it values artisanship, collaboration, and continuous development, offering teams the opportunity to contribute to a house renowned for timeless elegance and exceptional quality.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.