Brioni Sales Advisor

About Brioni

Founded in Rome in 1945, Brioni is an icon of Italian sartorial excellence, renowned for bespoke tailoring, refined menswear, and a discreet expression of luxury. As an employer, the Maison offers a culture rooted in craftsmanship, precision, and timeless elegance, where artisans, retail professionals, and corporate teams contribute to a legacy shaped by exceptional materials and human skill. From its ateliers in Italy to its international boutiques, Brioni values expertise, client intimacy, and continuous learning. Part of Kering, it combines heritage with modern ambition, inviting talent to uphold one of luxury’s most distinguished standards.

Role & Responsibilities

• Create and develop positive customer relationships from first contact through farewell.
• Meet and exceed CRM and customer-retention goals.
• Achieve goals set by Store Management while contributing to teamwork.
• Use the Client Book (LUCE) effectively to nurture relationships with existing and prospective customers.
• Build and cultivate a contact network to expand the potential customer base.
• Gather market intelligence on emerging trends, events, competitor activity and products.
• Collaborate effectively with colleagues in the store and across the company.
• Implement stock procedures in accordance with company standards and guidelines.
• Uphold Brioni standards, roles and procedures, promptly sharing potential issues and risks.
• Deliver a distinctive luxury experience, guide clients across the Brand and develop long-term client loyalty.
• Carry out sales and clienteling activities to maximize individual and store targets and KPIs.

Qualifications

• At least 3 years of experience in a sales position for a luxury brand.
• Fluent in English and Italian; another language is a plus.
• Good knowledge of men's formalwear.
• Good knowledge of the high-end fashion sector.
• MTM specialization is a plus.
• Listening and communication skills.
• Flexibility to work in a multicultural environment.
• Proactive approach.
• Commitment to self-development.
• Sense of ownership.
• Ability to remain mobile on the sales floor for extended periods.

Skills

Experience

At least 3 years in a sales position for a luxury brand.

Culture

Brioni fosters a refined, craftsmanship-led culture rooted in Italian tailoring excellence, where precision, discretion, and client-centric service define the everyday work environment. As an employer, it values artisanship, collaboration, and continuous development, offering teams the opportunity to contribute to a house renowned for timeless elegance and exceptional quality.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.