Brioni Sales Advisor

About Brioni

Founded in Rome in 1945, Brioni is an icon of Italian sartorial excellence, renowned for bespoke tailoring, refined menswear, and a discreet expression of luxury. As an employer, the Maison offers a culture rooted in craftsmanship, precision, and timeless elegance, where artisans, retail professionals, and corporate teams contribute to a legacy shaped by exceptional materials and human skill. From its ateliers in Italy to its international boutiques, Brioni values expertise, client intimacy, and continuous learning. Part of Kering, it combines heritage with modern ambition, inviting talent to uphold one of luxury’s most distinguished standards.

Role & Responsibilities

• Create and develop positive customer relationships from initial contact through farewell.
• Meet and exceed CRM and customer retention goals.
• Achieve goals set by Store Management while contributing to teamwork.
• Use the Client Book effectively to nurture relationships with existing and prospective customers.
• Build and cultivate a network of contacts to expand the potential customer base.
• Gather market intelligence on new trends, events, competitor activities and products.
• Interact and collaborate effectively with colleagues in the store and across the company.
• Implement stock procedures in accordance with company standards and guidelines.
• Uphold Brioni standards, roles and procedures, promptly sharing potential issues and risks.
• Deliver a distinctive luxury experience, guide clients across the brand, and foster long-term loyalty.
• Carry out sales and clienteling activities to maximize individual and store targets and KPIs.

Qualifications

• At least 3 years of experience in a sales position with a luxury brand.
• Fluent in English.
• Good knowledge of men's formalwear.
• Good knowledge of the high-end fashion field.
• MTM specialization is a plus.
• Strong listening and communication skills.
• Flexibility to work in a multicultural context.
• Proactive approach, commitment to self-development and a strong sense of ownership.
• Ability to remain mobile on the sales floor for extended periods.
• Availability to work a minimum of 2 Saturdays and 2 Sundays per month, during annual inventory and the holiday season.
• Availability to work a range of shifts, including mornings and evenings.

Skills

Experience

At least 3 years in a sales position with a luxury brand.

Benefits

Medical and prescription drug insurance; dental and vision insurance; critical illness, accident and hospital indemnity insurance; personalized healthcare support; wellbeing programs; Health Savings Account (HSA); Flexible Spending Accounts (FSAs); 401(k) plan; basic life and AD&D insurance; short-term disability insurance.

Culture

Brioni fosters a refined, craftsmanship-led culture rooted in Italian tailoring excellence, where precision, discretion, and client-centric service define the everyday work environment. As an employer, it values artisanship, collaboration, and continuous development, offering teams the opportunity to contribute to a house renowned for timeless elegance and exceptional quality.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.