- Location
- Zurich Zurich Switzerland
- Employment
- Part-Time
- Seniority
- Mid-Level
- Department
- Clienteling, CRM & VIP Relations
- Industry
- Fine Watches & Horology
- Posted
- Oct 20, 2026
About Breitling
Founded in 1884 by Léon Breitling, Breitling is a Swiss watchmaker renowned for its precision chronographs and enduring ties to aviation. Headquartered in Grenchen, the brand combines a distinctive technical heritage with a contemporary approach to luxury, design and responsible business. As an employer, Breitling offers a professional environment spanning watchmaking, engineering, product development, marketing and international retail. Its global presence connects specialist expertise with diverse markets, while its identity remains rooted in Swiss craftsmanship and innovation. For professionals drawn to both mechanical excellence and brand transformation, Breitling represents an opportunity to contribute to the continuing evolution of an established watchmaking house.
Breitling is seeking a Sales Associate for its Bahnhofstrasse boutique in Zurich, with an 80–100% workload. The role combines personalised luxury watch sales with clienteling, CRM, client outreach and boutique events, while supporting daily operations, visual merchandising and stock organisation.
Role & Responsibilities
- Represent Breitling as a brand ambassador, delivering an exceptional, personalised client experience at every touchpoint.
- Build, develop and retain a loyal client base through proactive clienteling, meaningful follow-ups and long-term relationship management.
- Capture and maintain accurate client information in the CRM system, using customer insights to personalise communications, identify opportunities and drive engagement.
- Contribute to client outreach initiatives, including personalised invitations, follow-ups and targeted communications that strengthen loyalty and support sales performance.
- Help organise and execute boutique events and client experiences that reflect the Breitling brand.
- Support the boutique team in achieving sales targets and identifying business-growth opportunities.
- Maintain boutique standards, including cleanliness, presentation and an inviting atmosphere.
- Apply and maintain visual merchandising guidelines and ensure engaging product presentation.
- Maintain back-of-house stock organisation and support efficient boutique operations.
- Develop product knowledge, participate in training, and stay current on the luxury industry, market trends and competitors.
- Support Boutique Management in upholding health and safety requirements and ensuring smooth daily operations.
Qualifications
- At least 3 years of experience in a similar role, ideally in the watch industry or another luxury environment; experience in hospitality or fashion is also considered.
- Retail Specialist qualification, such as Detailhandelsfachmann EFZ, or an equivalent qualification.
- Genuine passion for building client relationships and an understanding of personalised service, clienteling and long-term loyalty.
- Experience with CRM systems and an ability to use client data and insights to create meaningful interactions and identify commercial opportunities.
- Interest in organising boutique events, client activations and exclusive experiences that strengthen client engagement.
- Strong communication and interpersonal skills, with the ability to understand clients’ needs and exceed their expectations.
- Commercially minded, proactive and motivated to contribute to individual and team targets.
- Collaborative approach and a positive, team-oriented mindset.
- Interest in the luxury industry and eagerness to expand watchmaking knowledge.
- Fluent written and spoken German and English; French is a strong asset.
Skills
Experience
At least 3 years in a similar role, ideally within the watch industry or another luxury environment; hospitality or fashion experience is also considered.
Education
Retail Specialist qualification, such as Detailhandelsfachmann EFZ, or equivalent.
Workplace
The successful candidate will be located in Zurich, Zurich, Switzerland.
Explore jobs in Zurich or in Switzerland.
Benefits
Work from home depending on position requirements; watch-to-wear/watch-to-buy program; referral program; development opportunities; 18 weeks of maternity leave; culture of feedback.
Culture
Breitling’s workplace culture draws on its Swiss watchmaking heritage and close ties to aviation, placing precision, technical expertise and a pioneering spirit at the heart of its professional environment. The brand brings together craftsmanship and contemporary design, offering a distinctive setting for professionals who value both tradition and innovation in luxury watchmaking.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Breitling, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Advisor», «Retail Associate», «Clienteling Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.