- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fine Watches & Horology
- Posted
- Nov 5, 2026
About Breitling
Founded in 1884 by Léon Breitling, Breitling is a Swiss watchmaker renowned for its precision chronographs and enduring ties to aviation. Headquartered in Grenchen, the brand combines a distinctive technical heritage with a contemporary approach to luxury, design and responsible business. As an employer, Breitling offers a professional environment spanning watchmaking, engineering, product development, marketing and international retail. Its global presence connects specialist expertise with diverse markets, while its identity remains rooted in Swiss craftsmanship and innovation. For professionals drawn to both mechanical excellence and brand transformation, Breitling represents an opportunity to contribute to the continuing evolution of an established watchmaking house.
The Sales Associate represents Breitling in Rome, sharing knowledge of its heritage and timepieces while building lasting customer relationships and delivering memorable brand experiences. The role includes customer service, boutique standards, client data capture, product and market knowledge, visual merchandising, stock organization, and support for health and safety requirements.
Role & Responsibilities
- Build and retain a loyal customer base by delivering superior service and customer experiences.
- Maintain boutique standards, with a focus on cleanliness and an appealing appearance.
- Capture customer data to build professional relationships and personalize future opportunities.
- Attend ad hoc client and company events.
- Expand product knowledge through proactive research and participate in training.
- Follow industry news, technology developments, and key market competitors.
- Assist boutique management in upholding health and safety requirements.
- Address and resolve customer concerns professionally and empathetically.
- Apply and maintain visual merchandising guidelines.
- Keep back-of-house stock storage organized.
- Represent Breitling as a Brand Ambassador and contribute as an integral member of a highly motivated team.
Qualifications
- At least 1–2 years of experience in luxury retail or high-end customer service, preferably in watches, jewelry, or fashion.
- Fluency in Italian and English; proficiency in additional languages is an advantage.
- Genuine interest in high-end products, particularly luxury watches.
- Strong commitment to the highest level of customer service, with excellent communication and interpersonal skills.
- Ability to work effectively with a team in a fast-paced, dynamic environment.
- High standards of personal presentation, with the ability to maintain the boutique’s appearance and organization.
- Willingness to work weekends, evenings, and holidays as required by business needs.
Skills
Experience
At least 1–2 years in luxury retail or high-end customer service, preferably in watches, jewelry, or fashion.
Workplace
The successful candidate will be located in Rome, Lazio, Italy.
Benefits
Work-from-home options depending on position requirements; development opportunities; a culture of feedback.
Culture
Breitling’s workplace culture draws on its Swiss watchmaking heritage and close ties to aviation, placing precision, technical expertise and a pioneering spirit at the heart of its professional environment. The brand brings together craftsmanship and contemporary design, offering a distinctive setting for professionals who value both tradition and innovation in luxury watchmaking.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Breitling, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Advisor», «Retail Associate», «Client Relations Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.