- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fine Watches & Horology
- Posted
- Oct 28, 2026
About Breitling
Founded in 1884 by Léon Breitling, Breitling is a Swiss watchmaker renowned for its precision chronographs and enduring ties to aviation. Headquartered in Grenchen, the brand combines a distinctive technical heritage with a contemporary approach to luxury, design and responsible business. As an employer, Breitling offers a professional environment spanning watchmaking, engineering, product development, marketing and international retail. Its global presence connects specialist expertise with diverse markets, while its identity remains rooted in Swiss craftsmanship and innovation. For professionals drawn to both mechanical excellence and brand transformation, Breitling represents an opportunity to contribute to the continuing evolution of an established watchmaking house.
Breitling is seeking a Client Advisor for one of its boutiques in Tokyo, reporting to the Boutique Manager. The role delivers personalized service, brand storytelling and relationship-building while supporting sales targets, boutique operations and a collaborative team environment.
Role & Responsibilities
- Welcome clients, understand their needs, and deliver attentive service from the initial visit through post-purchase follow-up.
- Contribute to individual and team sales targets and boutique KPIs through proactive, client-focused selling.
- Present Breitling watches, brand heritage, product features, and benefits with confidence; deepen product knowledge through ongoing training.
- Build long-term client relationships through thoughtful follow-up and CRM activities.
- Support daily boutique operations, including product displays, inventory management, and maintaining an appealing sales environment.
- Take part in product and service training, new product launches, and client events, collaborating with the boutique team.
- Follow company policies and procedures and represent Breitling professionally.
Qualifications
- Experience in retail, hospitality, food service, or another customer-facing role is welcomed; luxury brand experience is an advantage but is not required.
- Enthusiasm for client service and sales, and for building long-term client relationships.
- A positive, proactive approach, valuing teamwork and showing eagerness to learn and grow.
- Interest in watches, fashion, and premium brands; specialist watch knowledge is not required.
- Ability to communicate effectively in Japanese; English or other foreign-language skills are an advantage.
- Basic digital-tool proficiency and willingness to learn new store systems.
- Availability for shift work, including weekends and public holidays.
Skills
Experience
Experience in retail, hospitality, food service, or another customer-facing role is welcomed; luxury brand experience is preferred but not required.
Culture
Breitling’s workplace culture draws on its Swiss watchmaking heritage and close ties to aviation, placing precision, technical expertise and a pioneering spirit at the heart of its professional environment. The brand brings together craftsmanship and contemporary design, offering a distinctive setting for professionals who value both tradition and innovation in luxury watchmaking.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Breitling, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Client Consultant», «Luxury Retail Associate», «Customer Experience Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.