- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fine Watches & Horology
- Posted
- Oct 28, 2026
About Breitling
Founded in 1884 by Léon Breitling, Breitling is a Swiss watchmaker renowned for its precision chronographs and enduring ties to aviation. Headquartered in Grenchen, the brand combines a distinctive technical heritage with a contemporary approach to luxury, design and responsible business. As an employer, Breitling offers a professional environment spanning watchmaking, engineering, product development, marketing and international retail. Its global presence connects specialist expertise with diverse markets, while its identity remains rooted in Swiss craftsmanship and innovation. For professionals drawn to both mechanical excellence and brand transformation, Breitling represents an opportunity to contribute to the continuing evolution of an established watchmaking house.
The Client Advisor joins Breitling’s boutique team in Osaka, reporting to the Boutique Manager and delivering personalized service, product storytelling, and lasting client relationships. The role supports sales targets, CRM, boutique operations, client events, and ongoing product learning.
Role & Responsibilities
- Welcome clients warmly, understand their needs, and provide attentive service from their first visit through post-purchase follow-up.
- Contribute to individual and team sales targets and boutique KPIs through proactive, client-focused selling.
- Present Breitling watches, the brand’s history, and product features and appeal with confidence; deepen product knowledge through ongoing training.
- Build long-term client relationships through thoughtful follow-up and CRM activities.
- Support daily boutique operations, including product displays, inventory management, and maintaining an appealing sales environment.
- Participate in product and service training, new product launches, and client events, collaborating with the boutique team.
- Follow company policies and procedures and act professionally as a Breitling representative.
Qualifications
- Experience in retail, hospitality, food and beverage, or another customer-facing role is welcome; luxury-brand experience is an advantage but is not required.
- Enthusiasm for client service and sales, and for building long-term relationships.
- A positive, proactive approach, a commitment to teamwork, and a willingness to learn and grow.
- Interest in watches, fashion, and premium brands; specialist watch knowledge is not required.
- Effective communication in Japanese; English or other foreign-language skills are an advantage.
- Ability to use basic digital tools and willingness to learn new store systems.
- Availability to work shifts, weekends, and public holidays.
Skills
Culture
Breitling’s workplace culture draws on its Swiss watchmaking heritage and close ties to aviation, placing precision, technical expertise and a pioneering spirit at the heart of its professional environment. The brand brings together craftsmanship and contemporary design, offering a distinctive setting for professionals who value both tradition and innovation in luxury watchmaking.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Breitling, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Client Relationship Advisor», «Retail Sales Associate», «Customer Experience Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.