- Location
- Grenchen Solothurn Switzerland
- Employment
- Internship
- Seniority
- Intern
- Industry
- Fine Watches & Horology
- Posted
- Oct 20, 2026
About Breitling
Founded in 1884 by Léon Breitling, Breitling is a Swiss watchmaker renowned for its precision chronographs and enduring ties to aviation. Headquartered in Grenchen, the brand combines a distinctive technical heritage with a contemporary approach to luxury, design and responsible business. As an employer, Breitling offers a professional environment spanning watchmaking, engineering, product development, marketing and international retail. Its global presence connects specialist expertise with diverse markets, while its identity remains rooted in Swiss craftsmanship and innovation. For professionals drawn to both mechanical excellence and brand transformation, Breitling represents an opportunity to contribute to the continuing evolution of an established watchmaking house.
Breitling is seeking a Process Optimization Intern to improve After-Sales Service processes, product onboarding and reporting through process mapping, data consolidation and digital tools. The role is a six-month internship in Grenchen.
Role & Responsibilities
- Map the end-to-end product release process from the After-Sales Service (SAV) perspective, clarifying responsibilities, timing, and information needs from initial product information through readiness to support the product.
- Define a RACI matrix for each process step, clarifying responsibilities and interactions between SAV and the other functions involved.
- Formalize the target process and its governance, including validation points, escalation paths, and ownership, and support its deployment across the relevant teams.
- Digitalize the process by replacing manual tracking and scattered spreadsheets with a single shared information source.
- Identify recurring reports and decisions requiring data from multiple disconnected sources, and quantify the time spent gathering information manually.
- Define an approach to consolidating data sources so reports can be generated without repeated manual data collection.
- Build the priority reports identified and hand them over to the teams that will use them.
- Contribute to other ongoing SAV projects as needed, focusing on process mapping, continuous improvement, and digital transformation.
Qualifications
- Currently pursuing a master's degree at a top-tier engineering or business school in Industrial Engineering, Business Engineering, Data Analytics, Digital Transformation, or a related field.
- Previous academic or internship experience in process improvement, business analysis, or digital transformation projects.
- Skills in process mapping and analysis, with an interest in further developing them.
- Project management skills, including scoping, planning, and stakeholder alignment.
- Advanced Excel skills, strong data analysis capabilities, and structured problem-solving skills.
- Familiarity with lean and continuous improvement tools.
- Experience with Power BI or other data visualization tools is a plus.
- Familiarity with Jira or similar project management tools is a plus.
- Experience with ERP systems, preferably SAP or similar solutions, is a plus.
- Fluent written and spoken French and English.
Skills
Education
Currently pursuing a master's degree at a top-tier engineering or business school in Industrial Engineering, Business Engineering, Data Analytics, Digital Transformation, or a related field.
Workplace
The role is situated in Grenchen, Solothurn, Switzerland.
Explore jobs in Solothurn or in Switzerland.
Benefits
Work from home depending on position requirements; watch-to-wear and watch-to-buy program; referral program; development opportunities; 18 weeks of maternity leave; culture of feedback.
Culture
Breitling’s workplace culture draws on its Swiss watchmaking heritage and close ties to aviation, placing precision, technical expertise and a pioneering spirit at the heart of its professional environment. The brand brings together craftsmanship and contemporary design, offering a distinctive setting for professionals who value both tradition and innovation in luxury watchmaking.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Breitling, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Process Improvement Intern», «Process Excellence Intern», «Business Process Intern», «Process Analyst Intern», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.