- Location
- Amsterdam North Holland Netherlands
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Clienteling, CRM & VIP Relations
- Industry
- Fine Watches & Horology
- Posted
- Sep 30, 2026
About Breitling
Founded in 1884 by Léon Breitling, Breitling is a Swiss watchmaker renowned for its precision chronographs and enduring ties to aviation. Headquartered in Grenchen, the brand combines a distinctive technical heritage with a contemporary approach to luxury, design and responsible business. As an employer, Breitling offers a professional environment spanning watchmaking, engineering, product development, marketing and international retail. Its global presence connects specialist expertise with diverse markets, while its identity remains rooted in Swiss craftsmanship and innovation. For professionals drawn to both mechanical excellence and brand transformation, Breitling represents an opportunity to contribute to the continuing evolution of an established watchmaking house.
Breitling seeks multilingual Client Relations Advisors to join its Amsterdam-based team and become ambassadors of its prestigious timepiece collection. The role involves engaging with discerning clients across email, phone, and live chat channels, building enduring relationships, and providing expert guidance on luxury watches. Candidates should demonstrate fluency in English plus at least one additional language (German, French, Spanish, or Italian), a passion for luxury goods, and a client-centric mindset paired with strong performance orientation and team collaboration skills.
Role & Responsibilities
- Provide expert client consultation and product guidance across multiple communication channels (email, phone, live chat)
- Build and maintain long-lasting relationships with clients through personalized, responsive engagement
- Serve as an ambassador for Breitling's luxury timepiece collection and brand values
- Contribute to business results by demonstrating the impact of daily activities on key performance metrics
- Collaborate effectively within a motivated, cross-functional team environment
Qualifications
- Fluency in English plus proficiency in German, French, Spanish, or Italian
- Passion for luxury goods and the watchmaking industry
- Client-oriented mindset with proven ability to build relationships
- Demonstrated ability to communicate professionally and persuasively across written and verbal channels
Skills
Experience
Interest in or foundational experience within the luxury goods industry is valued; candidates new to luxury goods who demonstrate client-service excellence, motivation, and adaptability are encouraged to apply.
Education
Secondary education required; additional qualifications in customer service, hospitality, or languages are advantageous but not mandatory.
Workplace
This position is based in Amsterdam, North Holland, Netherlands.
Explore jobs in the Netherlands.
Benefits
Access to ongoing training and development opportunities; exposure to a global brand with presence in over 60 countries; collaborative work environment fostering creativity and innovation; association with a heritage brand established in 1884.
Culture
Breitling’s workplace culture draws on its Swiss watchmaking heritage and close ties to aviation, placing precision, technical expertise and a pioneering spirit at the heart of its professional environment. The brand brings together craftsmanship and contemporary design, offering a distinctive setting for professionals who value both tradition and innovation in luxury watchmaking.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Breitling, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Services Representative», «Luxury Client Advisor», «Multilingual Customer Relations Specialist», «Global Client Communications Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.