- Location
- Geneva Geneva Switzerland
- Employment
- Full-Time
- Seniority
- Mid-Level
- Department
- Clienteling, CRM & VIP Relations
- Industry
- Fine Watches & Horology
- Posted
- Oct 30, 2026
About Breitling
Founded in 1884 by Léon Breitling, Breitling is a Swiss watchmaker renowned for its precision chronographs and enduring ties to aviation. Headquartered in Grenchen, the brand combines a distinctive technical heritage with a contemporary approach to luxury, design and responsible business. As an employer, Breitling offers a professional environment spanning watchmaking, engineering, product development, marketing and international retail. Its global presence connects specialist expertise with diverse markets, while its identity remains rooted in Swiss craftsmanship and innovation. For professionals drawn to both mechanical excellence and brand transformation, Breitling represents an opportunity to contribute to the continuing evolution of an established watchmaking house.
Universal Genève seeks a Client Advisor for its Geneva flagship to recruit high-net-worth collectors, drive high-value remote sales, deliver bespoke client experiences, and build lasting relationships. The role combines brand ambassadorship, CRM-led client development, and coordination of secure global deliveries.
Role & Responsibilities
- Acquire new ultra-high-net-worth clients through personal networks and targeted outreach strategies.
- Close high-value distance sales, converting international prospects into collectors of the Maison’s timepieces.
- Build a personal client book and prospect new profiles to expand the Maison’s client base.
- Ensure remote interactions by phone, email, and digital appointment reflect the warmth and precision of the boutique experience.
- Design tailored client experiences by anticipating individual desires.
- Conduct the Maison’s selling ceremony, incorporating its heritage and craftsmanship throughout the client journey and guiding collectors toward acquisition.
- Adapt the hospitality approach to each client so every gesture feels measured and bespoke.
- Proactively resolve service issues and turn potential challenges into opportunities.
- Build long-term loyalty through distinctive moments and personalized follow-ups.
- Represent the Maison’s values and serve as its ambassador in the boutique and at external networking events.
- Share knowledge and passion for the watches and brand history with local and international clients.
- Master the collections and brand history, and stay current with industry news and the competitive landscape.
- Support and participate in boutique events, private viewings, and client entertainment to generate sales opportunities.
- Use CRM data to generate sales opportunities, identify upselling moments, and maximize the commercial value of client relationships.
- Record meaningful interaction details to develop an authentic, long-term understanding of each client’s journey with the Maison.
- Coordinate secure global deliveries for remote purchases in close partnership with the Head of Retail Excellence & Conciergerie.
- Analyze personal sales metrics to refine client recruitment strategies and exceed commercial targets.
Qualifications
- 3 to 5 years of experience in luxury retail, focused on remote clienteling or high-value fine watchmaking.
- Strong aptitude for active client recruitment, with the entrepreneurial drive and ability to build a high-net-worth client portfolio from scratch.
- Results-oriented, with the tenacity and elegance to close high-ticket sales entirely through distance selling.
- Dynamic, passionate, self-driven salesperson motivated to become an ambassador for the Maison.
- Collaborative team player able to balance personal sales targets with the overall success of the boutique.
- Solution-oriented, using available tools to resolve issues diplomatically.
- Completely fluent in French and English; additional languages are a plus.
- Profound passion for watchmaking and natural alignment with the elegant, precise standards of a true Couturier.
Skills
Experience
3 to 5 years in luxury retail, focused on remote clienteling or high-value fine watchmaking.
Workplace
This position is based in Geneva, Geneva, Switzerland.
Explore jobs in Geneva or in Switzerland.
Benefits
Home office depending on position requirements; referral program; development opportunities; culture of feedback.
Culture
Breitling’s workplace culture draws on its Swiss watchmaking heritage and close ties to aviation, placing precision, technical expertise and a pioneering spirit at the heart of its professional environment. The brand brings together craftsmanship and contemporary design, offering a distinctive setting for professionals who value both tradition and innovation in luxury watchmaking.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Breitling, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Clienteling Advisor», «Luxury Sales Advisor», «Client Relations Advisor», «Watch Sales Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.