Breitling After-Sales Specialist

Lijnden North Holland Netherlands

Employment
Full-Time
Seniority
Mid-Level
Posted
Oct 20, 2026

About Breitling

Founded in 1884 by Léon Breitling, Breitling is a Swiss watchmaker renowned for its precision chronographs and enduring ties to aviation. Headquartered in Grenchen, the brand combines a distinctive technical heritage with a contemporary approach to luxury, design and responsible business. As an employer, Breitling offers a professional environment spanning watchmaking, engineering, product development, marketing and international retail. Its global presence connects specialist expertise with diverse markets, while its identity remains rooted in Swiss craftsmanship and innovation. For professionals drawn to both mechanical excellence and brand transformation, Breitling represents an opportunity to contribute to the continuing evolution of an established watchmaking house.

Breitling is hiring an After-Sales Specialist in Lijnden to coordinate repair flows and customer communication for servicing all Breitling models. The role supports dealers and customers, processes incoming watches, estimates and repair invoices, and administers service policies and workflows.

Role & Responsibilities

  • Manage the repair flow and customer communication for the servicing of all Breitling models, overseeing process flow and communicating with stakeholders.
  • Provide customer service.
  • Register incoming watches.
  • Communicate with dealers and customers by email and phone.
  • Handle administrative workflows.
  • Send price estimates.
  • Invoice repairs.
  • Work with multiple systems and processes.
  • Execute service policies.
  • Support technical questions.
  • Support dealers and customers.

Qualifications

  • Interest in fine mechanics and/or watches.
  • Experience with process flows.
  • Detail-oriented, with the ability to think several steps ahead.
  • Fluent Dutch and English; French is a plus.

Skills

Email and phone communication Process flow management Administrative workflow handling Working across multiple systems and processes

Experience

Experience with process flows.

Workplace

The successful candidate will be located in Lijnden, North Holland, Netherlands, with easy access to Amsterdam.

The setting Netherlands

Explore jobs in the Netherlands.

Benefits

Referral program; development opportunities; culture of feedback.

Culture

Breitling’s workplace culture draws on its Swiss watchmaking heritage and close ties to aviation, placing precision, technical expertise and a pioneering spirit at the heart of its professional environment. The brand brings together craftsmanship and contemporary design, offering a distinctive setting for professionals who value both tradition and innovation in luxury watchmaking.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Breitling, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «After-Sales Coordinator», «Service Operations Specialist», «Repair Service Specialist», «Customer Service Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Breitling

Breitling After-Sales Specialist

Lijnden, Netherlands

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