Boucheron Senior Sales Associate
- Seniority
- Senior
- Department
- Retail & Boutique Operations
- Industry
- High Jewelry
- Posted
- May 19, 2026
About Boucheron
Boucheron is a historic Parisian maison renowned for its high jewelry, fine watches and bold, inventive designs. The house is part of a major luxury group and is recognised for artisanal craftsmanship, elegant client service and a heritage-led creative identity that informs its boutiques and global retail network.
Boucheron in Tokyo seeks a Senior Sales Associate to drive boutique sales, clienteling and staff development in a high-jewelry environment.
Role & Responsibilities
- Act as an ambassador for the maison, embodying brand values and driving boutique performance through individual sales.
- Support boutique management in daily operations and decision-making; act in coordination with Regional Management when leaders are absent.
- Lead and mentor sales staff: proactively develop team selling skills and deliver coaching and performance feedback.
- Generate and convert high-value business through clienteling, events and external prospecting; lead customer mobilisation for in-store and off-site initiatives.
- Deliver exceptional, value-added customer experiences and execute CRM initiatives—manage client contact, data collection and follow-up to improve repurchase rates.
- Achieve targeted high-ticket KPIs, including securing at least one new diamond-level client annually and cultivating two existing diamond relationships each year.
- Comply with all maison and group policies; participate in daily maintenance tasks (stock counts, displays, back-stock organisation) and periodic inventories, audits and price-update activities.
- Handle customer service reception duties and propose operational improvements to enhance boutique efficiency.
Qualifications
- Proven leadership and team-coaching capability within a luxury retail environment.
- Strong analytical aptitude with the ability to interpret sales data and translate insights into action.
- Excellent interpersonal and communication skills, including giving constructive feedback.
- Deep appreciation for French cultural and maison heritage to support brand storytelling and client conversations.
- Professional gemology or jewellery certifications (e.g., GIA Graduate Gemologist, G.G.; Jewellery Coordinator) are advantageous.
Skills
Experience
Demonstrable track record in luxury jewellery or high-jewelry retail with proven ability to generate substantial personal revenue (target annual sales performance indicated at ¥250,000,000+), experience supporting boutique management and mentoring junior sales staff, and a history of executing CRM initiatives and high-touch clienteling.
Education
High school diploma or equivalent required; further education in retail, luxury brand management or gemology, or industry certificates (e.g., GIA) preferred.
Workplace
The successful candidate will be located in Tokyo, Tokyo, Japan.
Culture
Boucheron blends a storied, artisan-led heritage with contemporary creative audacity; the maison prizes craftsmanship, refined client service and deep product knowledge. The retail culture emphasises personalised client relationships, team mentorship and adherence to exacting operational standards.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Boucheron, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Senior Client Advisor», «Senior Sales Consultant — High Jewelry», «Lead Boutique Sales Advisor», «Senior Retail Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.