Boucheron Senior Sales Associate

About Boucheron

Founded in Paris in 1858 by Frédéric Boucheron, Boucheron is one of the great historic Maisons of Place Vendôme, renowned for its audacious high jewelry, exceptional craftsmanship, and free-spirited creativity. As an employer, the Maison offers a refined and dynamic environment where heritage and innovation meet, inviting talents to contribute to a culture of excellence, precision, and artistic daring. Within the Kering group, Boucheron supports professional development, collaboration, and international perspectives while preserving the intimacy and distinctive identity of a pioneering jeweler. Its teams help shape creations and client experiences that embody elegance, emotion, and contemporary luxury.

Role & Responsibilities

• Drive annual sales revenue of ¥250 million and lead boutique toward sales objectives through personal performance and team enablement
• Act as a maison ambassador, embodying brand values and mission to deliver luxury client experiences with distinctive added value
• Support boutique management and coordinate with retail managers during management absence; lead judgment and decision-making on operational matters
• Develop and implement CRM strategies including customer contact, data collection, and repeat purchase rate optimization in collaboration with management
• Cultivate new high-value relationships with at least one new VIP (Diamond) client annually and strengthen existing VIP relationships
• Lead in-store and external events; drive customer attendance and external business development activities
• Mentor and develop sales team's technical skills, ensuring service excellence and consistent application of brand standards
• Execute daily store maintenance including inventory checks, visual merchandising, and backstock organization
• Participate in periodic inventory audits, price changes, and compliance reviews
• Manage customer service reception and propose operational improvements

Qualifications

• Proven sales excellence in luxury jewelry retail or high-end retail environment
• Demonstrated leadership and mentoring capability
• Advanced clienteling and CRM management experience
• Fluency in Japanese and English (written and spoken)
• Strong analytical and interpersonal communication skills with ability to deliver constructive feedback
• Cultural knowledge of French heritage, craftsmanship, and brand philosophy
• GIA Gemologist (G.G.) certification or equivalent jewelry qualification (preferred)
• Jewelry Coordinator certification or equivalent (preferred)

Skills

Experience

Minimum 3–5 years of sales experience in luxury jewelry, watches, or high-end retail, with demonstrated track record of achieving ambitious sales targets and managing key client relationships.

Education

High school diploma or equivalent; additional formal training in jewelry, gemology, or luxury retail management is advantageous.

Workplace

Culture

Boucheron fosters a workplace culture rooted in creative audacity, exceptional craftsmanship, and the pioneering spirit that has defined the Maison since 1858. Employees are encouraged to combine heritage with innovation in a collaborative, refined environment where individuality, excellence, and a deep passion for high jewelry are valued.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.