Boucheron Senior Sales Associate (Jewellery)
Boucheron Sapporo seeks a Senior Sales Associate in Sapporo, Japan — drive boutique sales (¥250M target), clientelling and staff development.
Overview
Maison Boucheron is a historic French haute-joaillerie house renowned for its jewellery, high jewellery and watchmaking savoir‑faire. The maison projects a legacy of craftsmanship and atelier expertise, with boutiques that emphasise exemplary client service and the cultivation of long‑term relationships with discerning clientele.
Role & Responsibilities
- Act as the boutique ambassador, embodying the maison’s values and driving personal sales to contribute to the store's commercial objectives.
- Achieve and sustain the boutique sales KPI (annual target: ¥250,000,000 or more).
- Support store management in daily operations and decision‑making; act in coordination with Relationship Managers when management is absent.
- Coach and develop sales staff: elevate sales techniques, customer approach and CRM usage across the team.
- Deliver high‑value, differentiated client experiences that add tangible value and strengthen client satisfaction and loyalty.
- Lead client events, external sales activities and client mobilisation for in‑store and off‑site initiatives.
- Execute clientelling and CRM initiatives: contact strategy, data collection, follow‑up and re‑purchase driving in alignment with management.
- Target diamond business growth: secure at least one new diamond client per year and deepen relationships with at least two existing diamond clients.
- Ensure strict compliance with maison and group policies; participate in daily maintenance (headcount checks, displays, back‑stock organisation), inventories, audits and price‑update procedures.
- Manage customer service reception duties and proactively propose operational improvements to enhance boutique efficiency.
Qualifications
- Demonstrated leadership and team coaching capability within a luxury retail environment.
- Strong analytical aptitude with the ability to translate sales data into actionable initiatives.
- Excellent interpersonal and feedback skills, with a client‑centric approach.
- Familiarity with French cultural and historical references beneficial for brand storytelling.
- Gemmological or jewellery qualifications preferred (e.g., GIA G.G., Jewelry Coordinator).
Skills
Experience
A senior sales profile with several years of proven experience in luxury jewellery or watch retail; demonstrated success hitting high‑value targets and developing high‑net‑worth client relationships. Experience in coaching peers, supporting store management and handling boutique operations is required.
Education
High school diploma or equivalent; vocational training or recognised gemmology/jewellery qualifications preferred.
Workplace
The successful candidate will be located in Sapporo, Hokkaido, Japan. 7 luxury roles are listed in Sapporo on Cerulean, 2 posted in the last 48 hours. Cerulean currently advertises 250 open roles in Japan, including 7 added in the last 48 hours.
Culture
Boucheron boutiques combine historic craftsmanship with contemporary creativity, fostering a culture that prizes refined client service, meticulous attention to product knowledge and collaborative teamwork. The workplace encourages staff development, excellence in clienteling and pride in maison heritage.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.