Boucheron Senior Sales Associate

About Boucheron

Founded in Paris in 1858 by Frédéric Boucheron, Boucheron is one of the great historic Maisons of Place Vendôme, renowned for its audacious high jewelry, exceptional craftsmanship, and free-spirited creativity. As an employer, the Maison offers a refined and dynamic environment where heritage and innovation meet, inviting talents to contribute to a culture of excellence, precision, and artistic daring. Within the Kering group, Boucheron supports professional development, collaboration, and international perspectives while preserving the intimacy and distinctive identity of a pioneering jeweler. Its teams help shape creations and client experiences that embody elegance, emotion, and contemporary luxury.

Role & Responsibilities

• Drive sales by providing personalized service to clients, understanding their needs, and recommending appropriate jewelry pieces
• Utilize in-depth product knowledge to showcase Boucheron's exquisite collections and communicate the brand's heritage, craftsmanship, and unique value proposition
• Meet and exceed sales targets through effective upselling, cross-selling, product demonstration techniques and collaborative team spirit
• Maintain accurate records of sales transactions and ensure adherence to company policies and procedures
• Build and maintain long-lasting relationships with clients through attentive service, follow-up communications, and personalized experiences
• Proactively engage with existing clients to understand their preferences, occasions, and milestones, anticipating their needs
• Utilize CRM tools effectively to track client interactions, preferences, and purchase history, enabling targeted outreach and relationship management
• Coordinate with the Store Manager to create personalized and exclusive client events to enhance client engagement and retention
• Identify and pursue business development opportunities to expand the store client base and market presence
• Actively network and engage with high-net-worth individuals, influencers, and business partners to promote Boucheron brand awareness
• Collaborate with store management to develop client and prospect initiatives to drive traffic to the boutique
• Provide insights and feedback on market trends, competitive landscape, and customer preferences to inform product development and marketing strategies

Qualifications

• Proven experience in luxury retail sales, preferably within the jewelry or high-end fashion industry
• Exceptional sales acumen with a track record of achieving and exceeding sales targets, with a minimum of 30% high jewelry turnover
• Strong interpersonal skills with the ability to build relationships and credibility with clients from diverse backgrounds
• Excellent communication and storytelling abilities, both verbal and written
• Proficiency in CRM software and advanced clienteling capabilities
• Fluency in multiple languages preferred

Skills

Experience

Minimum proven experience in luxury retail sales, preferably within the jewelry or high-end fashion industry, with a demonstrated track record of achieving and exceeding sales targets.

Education

Not specified

Workplace

Culture

Boucheron fosters a workplace culture rooted in creative audacity, exceptional craftsmanship, and the pioneering spirit that has defined the Maison since 1858. Employees are encouraged to combine heritage with innovation in a collaborative, refined environment where individuality, excellence, and a deep passion for high jewelry are valued.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.