Boucheron Sales Associate
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- High Jewelry
- Posted
- Jul 2, 2026
About Boucheron
Founded in Paris in 1858 by Frédéric Boucheron, Boucheron is one of the great historic Maisons of Place Vendôme, renowned for its audacious high jewelry, exceptional craftsmanship, and free-spirited creativity. As an employer, the Maison offers a refined and dynamic environment where heritage and innovation meet, inviting talents to contribute to a culture of excellence, precision, and artistic daring. Within the Kering group, Boucheron supports professional development, collaboration, and international perspectives while preserving the intimacy and distinctive identity of a pioneering jeweler. Its teams help shape creations and client experiences that embody elegance, emotion, and contemporary luxury.
Boucheron seeks a Sales Associate for its Narita Duty Free boutique in Tokyo, Japan to deliver luxury jewelry experiences and achieve annual sales of ¥100 million.
Role & Responsibilities
- Act as a maison ambassador, articulating company goals and mission while achieving personal sales objectives
- Deliver exceptional and distinctive brand experiences at every client touchpoint, prioritizing customer satisfaction
- Master daily boutique operations and actively propose improvements to business processes
- Consistently meet monthly sales targets through mastery of product knowledge, consultative selling techniques, and the complete sales journey (greeting, discovery, understanding, conviction, closing, development)
- Approach client needs and purchase motivation with strategic, solution-oriented sales strategies
- Handle negotiations and customer concerns with professionalism and composure
- Maintain currency on industry trends and competitive landscape information
- Cultivate and nurture client relationships through proactive outreach and meaningful engagement
- Operate PCRM tools (including DCC and MyCat) to manage client portfolios and prospect pipelines
- Ensure compliance with all maison and group policies and operational directives
- Execute daily maintenance tasks including inventory verification, visual merchandising, and backstock organization
- Participate actively in periodic stocktakes, audits, price adjustments, and other operational initiatives
- Support customer service reception duties
- Champion continuous process improvement across boutique operations
Qualifications
- Demonstrated excellence in luxury high-jewelry retail sales
- Mastery of consultative selling techniques and client relationship management
- Proficiency with CRM platforms and retail management systems
- Comprehensive product knowledge of fine jewelry and luxury goods
- Exceptional interpersonal and communication skills
- Strong negotiation and conflict resolution capabilities
Skills
Experience
Proven track record in luxury retail sales, preferably within high-jewelry, fine watches, or premium accessories. Experience in a duty-free or international retail environment is advantageous. Demonstrated ability to consistently exceed sales targets and cultivate high-net-worth clientele.
Education
Secondary education minimum; tertiary education in business, hospitality, or a related field is preferred.
Workplace
This position is based in Tokyo, Tokyo, Japan.
Culture
Boucheron fosters a workplace culture rooted in creative audacity, exceptional craftsmanship, and the pioneering spirit that has defined the Maison since 1858. Employees are encouraged to combine heritage with innovation in a collaborative, refined environment where individuality, excellence, and a deep passion for high jewelry are valued.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Boucheron, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Jewelry Sales Specialist», «Retail Sales Associate», «Client Advisor», «Boutique Sales Executive», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.