Boucheron Sales Associate

About Boucheron

Founded in Paris in 1858 by Frédéric Boucheron, Boucheron is one of the great historic Maisons of Place Vendôme, renowned for its audacious high jewelry, exceptional craftsmanship, and free-spirited creativity. As an employer, the Maison offers a refined and dynamic environment where heritage and innovation meet, inviting talents to contribute to a culture of excellence, precision, and artistic daring. Within the Kering group, Boucheron supports professional development, collaboration, and international perspectives while preserving the intimacy and distinctive identity of a pioneering jeweler. Its teams help shape creations and client experiences that embody elegance, emotion, and contemporary luxury.

Role & Responsibilities

• Serve as a brand ambassador, communicating the maison's values, mission, and sales objectives to clients across all touchpoints
• Deliver exceptional and distinctive brand experiences through comprehensive product knowledge and superior customer service that exceeds expectations
• Achieve individual and team sales targets, with an annual revenue performance minimum of ¥100 million
• Master the complete sales process from client greeting through discovery, product understanding, persuasion, transaction closing, and relationship development
• Develop and maintain client relationships using PCRM tools (DCC, MyCat, etc.) to support personalized clientelling and prospect follow-up
• Conduct daily maintenance tasks including inventory checks, visual merchandising, and backstock organization
• Participate actively in periodic stocktakes, audits, and pricing updates
• Address customer inquiries, complaints, and service requests with professionalism and resolution-focused communication
• Monitor industry trends and competitor intelligence to inform sales strategies and maintain market awareness
• Contribute proactive operational improvement recommendations to enhance boutique efficiency and customer experience

Qualifications

• Demonstrated excellence in luxury retail sales or high-value customer service environments
• Strong product knowledge with the ability to communicate jewelry characteristics, styles, and heritage narratives compellingly
• Proficiency with PCRM software platforms and CRM systems
• Ability to engage in effective negotiation and handle objections with tact and skill
• GIA G.G. (Gemologist) certification or Jewelry Coordinator qualification (preferred but not required)
• Fluent Japanese with professional communication skills

Skills

Experience

Minimum 2–3 years of demonstrated success in luxury jewelry retail or high-end boutique sales environments, or equivalent experience in luxury brand client advisory roles. Track record of consistently meeting or exceeding personal and team sales targets.

Education

Secondary education (high school diploma or equivalent) required; higher education in business, luxury brand management, or related disciplines is a plus.

Workplace

Compensation

The base compensation for this position is JPY 100,000,000 per annum.

Culture

Boucheron fosters a workplace culture rooted in creative audacity, exceptional craftsmanship, and the pioneering spirit that has defined the Maison since 1858. Employees are encouraged to combine heritage with innovation in a collaborative, refined environment where individuality, excellence, and a deep passion for high jewelry are valued.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.