Boucheron Sales Associate

About Boucheron

Boucheron is an esteemed Parisian haute-joaillerie maison known for bold, inventive jewellery and watchmaking. Operating boutiques globally and part of the Kering group, the Maison combines artisanal craftsmanship with refined retail experiences and a strong commitment to brand heritage.

Role & Responsibilities

• Achieve individual sales targets and actively contribute to the boutique’s overall commercial objectives.
• Develop, retain and expand a high-value clientele through proactive prospecting and personalised clienteling.
• Support colleagues during the sales process and ensure administrative tasks are completed with accuracy and discretion.
• Report new prospects and consignments to store management for inclusion in central CRM lists; nurture a professional network to generate new contacts.
• Propose creative client treatments and bespoke service initiatives in alignment with store leadership and brand standards.
• Act as an ambassador of Boucheron’s retail excellence by applying the brand’s sales ceremony, demonstrating precise product knowledge, and upholding ethical values.
• Apply CRM rules and use the brand’s clienteling tools to record interactions and follow up effectively.
• Respect and maintain Boucheron grooming and visual presentation directives; implement internal VM, floral and music guidelines.
• Comply with security and safety procedures specific to high‑value merchandise.
• Contribute to daily boutique operations: maintain store appearance, participate in VM and stock tasks, perform occasional administrative duties, and animate or attend morning briefings when required.

Qualifications

• 5–10 years’ experience in a comparable luxury retail or client-facing service role, preferably within high jewellery or premium accessories.
• Fluent English is mandatory; proficiency in an additional language is an advantage.
• Proven ability to meet and exceed sales targets in a demanding, changeable environment.
• Strong interpersonal skills with demonstrated capability in relationship building and network development.
• Professional presentation and adherence to brand grooming standards.
• Proficiency with Pack Office and basic digital tools; familiarity with CRM usage and social media for client engagement.
• Collaborative team player with excellent communication skills.

Skills

Experience

A minimum of 5 to 10 years in luxury retail or a direct client‑facing role within the luxury sector, with demonstrable sales results and client development experience.

Education

High‑school diploma or equivalent; vocational training or certification in luxury retail, sales, hospitality, or a related discipline is preferred.

Workplace

Culture

The Maison cultivates a culture rooted in artisanal excellence, refined client service and respect for heritage. As part of the Kering group, the workplace values diversity, inclusion and employee wellbeing, encouraging a collaborative environment where individual potential is supported.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.