Boucheron Sales Associate
- Seniority
- Mid-Level
- Department
- Retail & Boutique Operations
- Industry
- High Jewelry
- Posted
- May 12, 2026
About Boucheron
Maison Boucheron is a Parisian high‑jewelry maison renowned for its heritage, craftsmanship and inventive design language. The brand operates within the Kering group and sells its collections through flagship boutiques and selective retail partners, offering an elevated client experience rooted in artisanal savoir‑faire and storytelling.
Boucheron Sales Associate — Selfridges, London. Client-facing role driving sales and client relationships for the Maison’s High Jewelry collections.
Role & Responsibilities
- Drive sales through personalised service, needs analysis, product demonstrations and effective upselling and cross‑selling techniques.
- Articulate Boucheron’s heritage, craftsmanship and unique value proposition through confident storytelling and deep product knowledge.
- Achieve and exceed individual and team sales targets while maintaining accurate transaction records and compliance with company policies.
- Act as a brand ambassador by executing the Maison’s selling ceremony and delivering exceptional in‑store client experiences.
- Develop and maintain long‑term client relationships through proactive follow‑up, tailored outreach and high‑impact clienteling.
- Use CRM tools to log interactions, track preferences and buying patterns to enable targeted outreach and business development.
- Identify and pursue new business opportunities to broaden the store’s clientele and increase market visibility.
- Support retail operations including visual merchandising (VM), stock management and POS system tasks, and contribute to transversal store activities.
- Adhere to security, loss‑prevention and compliant retail processes to protect the brand and clients.
Qualifications
- Minimum 5 years’ proven experience in luxury retail sales, preferably within jewellery or high‑end fashion.
- Demonstrable track record of meeting and exceeding sales objectives.
- Strong interpersonal skills with the ability to build credibility and rapport with high‑net‑worth and international clients.
- Excellent verbal communication and storytelling capabilities; fluency in additional languages is advantageous.
- Proficiency in CRM systems and advanced clienteling techniques.
- Commercially driven, results‑oriented and collaborative team player.
- High standards of professionalism, integrity and discretion.
- Adaptable, resilient and eager to learn in a fast‑paced retail environment.
Skills
Experience
At least five years of direct experience in luxury retail sales, with preference given to candidates with jewellery or high‑end fashion boutique backgrounds and a verifiable sales performance record.
Education
Secondary education or equivalent; a diploma or certificate in retail, luxury management or a related field is advantageous.
Workplace
The successful candidate will be located in London, England, UK.
Culture
Boucheron offers a highly curated, client‑centric retail culture that values craftsmanship, refinement and storytelling. As part of the Kering group, the Maison emphasises diversity and inclusion and encourages an environment where individual talent and collaborative performance are recognised.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Boucheron, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor — High Jewelry», «Sales Advisor — Boutique», «Boutique Client Advisor», «Retail Sales Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.