Boucheron Sales Associate

About Boucheron

Founded in Paris in 1858 by Frédéric Boucheron, Boucheron is one of the great historic Maisons of Place Vendôme, renowned for its audacious high jewelry, exceptional craftsmanship, and free-spirited creativity. As an employer, the Maison offers a refined and dynamic environment where heritage and innovation meet, inviting talents to contribute to a culture of excellence, precision, and artistic daring. Within the Kering group, Boucheron supports professional development, collaboration, and international perspectives while preserving the intimacy and distinctive identity of a pioneering jeweler. Its teams help shape creations and client experiences that embody elegance, emotion, and contemporary luxury.

Role & Responsibilities

• Represent Boucheron as a Maison ambassador, understand the company's goals and mission, and achieve individual sales targets.
• Deliver a highly satisfying client experience by offering exceptional, distinctive brand experiences at every touchpoint.
• Master the boutique's daily operations and proactively propose improvements.
• Handle client sales, boutique operations, client management, and customer service reception.
• Consistently achieve monthly sales targets and an annual sales target of at least JPY 100 million.
• Use strong product knowledge and excellent service to ensure every client receives outstanding customer service.
• Master the sales process, including greeting, discovery and understanding, conviction, closing, and development.
• Tailor the sales approach to clients' needs and purchasing motivations.
• Handle negotiations and complaints smoothly.
• Stay informed about industry trends and competitors, and share relevant updates.
• Build connections with clients and prospects, and use PCRM tools including DCC and MyCat.
• Understand and comply with all Maison and group rules and operating policies.
• Participate in daily maintenance, including stock counts, display work, and back-stock organization, as well as periodic inventories, audits, and price changes.
• Take the lead in proposing operational improvements.

Qualifications

• Intellectual curiosity and a passion for learning.
• Ability to understand client needs.
• Ability to assess priorities.
• Resilience and adaptability to changing environments.
• Ability to multitask.
• Jewelry-related qualifications such as GIA G.G. or Jewelry Coordinator are preferred.

Skills

Culture

Boucheron fosters a workplace culture rooted in creative audacity, exceptional craftsmanship, and the pioneering spirit that has defined the Maison since 1858. Employees are encouraged to combine heritage with innovation in a collaborative, refined environment where individuality, excellence, and a deep passion for high jewelry are valued.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.