Boucheron Part-Time Store Coordinator

Overview

Boucheron, established by Frédéric Boucheron in 1858, is a distinguished name in the realm of luxury jewelry, high jewelry, and watchmaking. As part of a prestigious lineage, Boucheron continues to set benchmarks in design and craftsmanship. The brand is renowned for its innovative spirit and commitment to excellence, making it a revered employer within the luxury fashion industry.

Role & Responsibilities

• Welcome clients with discretion, warmth, and professionalism to ensure a refined boutique experience.
• Assist Sales Advisors during client appointments by preparing jewels, presentation trays, and refreshments.
• Ensure presentation areas and visual displays are immaculate and aligned with brand standards.
• Collaborate and support internal clients for celebrity fittings, photo shoots, and internal transfers and consignments.
• Oversee the daily rhythm of the boutique, ensuring appointments, deliveries, and service requests are coordinated seamlessly.
• Receive, ship, and maintain inventory cycle counts for operational efficiency.
• Manage semestrial store inventory and client repairs, after-sale processes.
• Maintain stockroom organization, ensuring pieces are prepared for appointments and safely returned post-viewing.
• Manage boutique supplies, packaging, and stationery for client interactions and gifting moments.
• Open and close the boutique, supervise security schedules, and cleaning crew duties.
• Prepare boutique reports, appointment schedules, and sales documentation with accuracy and discretion.
• Process client orders, repairs, and special requests in alignment with brand guidelines.
• Support the Store Director with calendar coordination, event preparation, and follow-up communications.
• Assist in planning and executing boutique events, private viewings, and high jewelry showcases.
• Ensure VIP appointments are managed with white-glove precision, including special presentation and security requirements.

Qualifications

• 2 – 4 years' experience in luxury retail, fine jewelry, or hospitality in a client-centric role.
• A refined presence and polished communication style, both written and verbal.
• Proficiency with luxury retail systems, appointment management, and basic administrative tools.
• A genuine appreciation for high craftsmanship, heritage, and brand storytelling.
• Proficiency in Microsoft Office (Excel, Word, Outlook).
• Experience with ERP systems (e.g., SAP) and CRM tools is a plus.
• Strong organizational and multitasking abilities.
• Exceptional communication and interpersonal skills.
• Deep understanding of luxury client expectations and white-glove service standards.
• Ability to work retail hours, including weekends and holidays.
• Fluency in additional languages beyond English is a plus.

Skills

Experience

2 – 4 years' experience in luxury retail, fine jewelry, or hospitality in a client-centric role.

Workplace

Compensation

Base pay: $25.00 - $27.00 per hour plus monthly incentive.

Benefits

Opportunity to work with a prestigious luxury brand, engaging in high-profile events and client interactions.

Culture

Boucheron fosters a culture of excellence, creativity, and timeless elegance. Employees are part of a legacy that values craftsmanship and innovation, offering a dynamic environment where luxury and artistry converge.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.