Boucheron Jewelry Sales Associate

About Boucheron

Founded in Paris in 1858 by Frédéric Boucheron, Boucheron is one of the great historic Maisons of Place Vendôme, renowned for its audacious high jewelry, exceptional craftsmanship, and free-spirited creativity. As an employer, the Maison offers a refined and dynamic environment where heritage and innovation meet, inviting talents to contribute to a culture of excellence, precision, and artistic daring. Within the Kering group, Boucheron supports professional development, collaboration, and international perspectives while preserving the intimacy and distinctive identity of a pioneering jeweler. Its teams help shape creations and client experiences that embody elegance, emotion, and contemporary luxury.

Role & Responsibilities

• Serve as a maison ambassador, embodying company goals and mission while achieving individual sales targets of ¥100 million+ annually
• Deliver exceptional and unique brand experiences at all customer touchpoints to maximize satisfaction and loyalty
• Master boutique daily operations and proactively propose operational improvements
• Execute consultative sales techniques aligned with customer needs and purchase motivations, including welcome, discovery, understanding, negotiation, and closing phases
• Provide comprehensive product knowledge and exceptional service quality to ensure all clients receive superior customer care
• Manage client relationships and prospects through effective use of PCRM tools (DCC, MyCat, etc.)
• Perform daily maintenance tasks including stock verification, merchandising displays, backstock organization, and inventory management
• Participate actively in periodic inventory audits, compliance reviews, price change management, and other store operations
• Monitor industry trends and competitive intelligence, sharing insights with the team
• Handle customer service inquiries and complaint resolution with professionalism and efficiency

Qualifications

• Proven track record of consistent monthly sales target achievement
• Mastery of structured sales methodology and client consultation techniques
• Proficiency with PCRM and retail management systems
• Strong negotiation and complaint-handling capabilities
• Comprehensive knowledge of jewelry products, styles, and brand positioning
• Understanding and adherence to all company policies and operational procedures
• Intellectual curiosity and passion for continuous learning
• Ability to assess priorities and manage multiple tasks simultaneously
• Resilience and adaptability to changing business environments

Skills

Experience

The ideal candidate possesses prior experience in luxury retail or jewelry sales, demonstrating consistent achievement of sales targets and proficiency in client advisory roles within a high-end retail environment.

Education

High school diploma or equivalent; tertiary education preferred but not required.

Workplace

Culture

Boucheron fosters a workplace culture rooted in creative audacity, exceptional craftsmanship, and the pioneering spirit that has defined the Maison since 1858. Employees are encouraged to combine heritage with innovation in a collaborative, refined environment where individuality, excellence, and a deep passion for high jewelry are valued.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.