Boucheron Executive Sales Associate

Location
Seniority
Mid-Level
Industry
High Jewelry
Posted
Apr 21, 2026

About Boucheron

Boucheron is a historic French haute-joaillerie maison celebrated for its inventive designs, exceptional craftsmanship and Place Vendôme heritage. The brand operates intimate, service-driven boutiques where storytelling, product expertise and discreet client service define the customer experience.

Boucheron is hiring an Executive Sales Associate for its London Harrods Boutique. Join Boucheron in London as an Executive Sales Associate focused on high‑jewellery clienteling.

Role & Responsibilities

  • Drive boutique sales through personalised consultations, product demonstrations and effective upselling and cross-selling techniques.
  • Cultivate and maintain long-term client relationships through attentive service, proactive outreach and tailored experiences.
  • Use CRM tools to record client interactions, track preferences and execute targeted clienteling activities to grow the client base.
  • Represent the Maison with impeccable professionalism, adhering strictly to the brand’s selling ceremony and luxury service standards.
  • Support daily retail operations including POS transactions, stock management, visual merchandising initiatives and store security/compliance procedures.
  • Contribute to transversal store activities (events, VM, inventory) and collaborate closely with the boutique team to achieve commercial targets.

Qualifications

  • Proven experience in luxury retail sales, ideally within jewellery or high-end fashion, with a demonstrable record of meeting or exceeding sales targets.
  • Exceptional interpersonal and communication skills with a talent for storytelling and creating memorable client experiences.
  • Proficiency using CRM software and POS systems; strong clienteling capabilities.
  • Professional demeanour, discretion, integrity and a customer-centric attitude.
  • Flexible, results-driven and team-oriented, able to perform in a fast-paced, high-expectation boutique environment.
  • Multilingual fluency is advantageous and will be considered a strong asset.

Skills

CRM software POS systems Clienteling Visual Merchandising (VM) Selling ceremony Upselling and cross-selling techniques Product knowledge — high jewelry and watchmaking

Experience

Proven luxury retail sales experience with a track record of commercial achievement; prior exposure to jewellery or high-end fashion retail and demonstrable clienteling success are strongly preferred.

Education

High school diploma or equivalent; formal training or certifications in luxury retail, jewellery, sales or client relations is a plus.

Workplace

The role is situated in London, England, UK.

Culture

Boucheron boutiques emphasise meticulous craftsmanship, refined service and rich storytelling. The workplace culture blends high standards of professionalism with collaborative teamwork and a client-first mentality typical of heritage high‑jewellery maisons.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Boucheron, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Luxury Sales Advisor», «Client Advisor — High Jewelry», «Jewellery Sales Executive», «Senior Retail Sales Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Boucheron

Boucheron Executive Sales Associate

London, UK

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