Boucheron Executive Sales Associate

About Boucheron

Founded in Paris in 1858 by Frédéric Boucheron, Boucheron is one of the great historic Maisons of Place Vendôme, renowned for its audacious high jewelry, exceptional craftsmanship, and free-spirited creativity. As an employer, the Maison offers a refined and dynamic environment where heritage and innovation meet, inviting talents to contribute to a culture of excellence, precision, and artistic daring. Within the Kering group, Boucheron supports professional development, collaboration, and international perspectives while preserving the intimacy and distinctive identity of a pioneering jeweler. Its teams help shape creations and client experiences that embody elegance, emotion, and contemporary luxury.

Role & Responsibilities

• Drive sales through personalized service, identifying clients’ needs and recommending appropriate jewelry.
• Use in-depth product knowledge to present Boucheron collections and communicate the Maison’s heritage, craftsmanship and distinctive value proposition.
• Meet and exceed sales targets through upselling, cross-selling, product demonstrations and teamwork.
• Maintain accurate sales transaction records and comply with company policies and procedures.
• Build lasting client relationships through attentive service, follow-up communications and personalized experiences.
• Engage proactively with existing clients to understand their preferences, occasions and milestones, and anticipate their needs.
• Use CRM tools to track client interactions, preferences and purchase history, enabling targeted outreach and relationship management.
• Coordinate with the Store Director to create personalized, exclusive client events that enhance engagement and retention.
• Identify and pursue business development opportunities to expand the boutique’s client base and market presence.
• Network and engage with high-net-worth individuals, influencers and business bringers to increase Maison awareness and foster partnerships.
• Collaborate with the Store Director on client and prospect initiatives to drive traffic to the boutique.
• Provide insights on market trends, the competitive landscape and customer preferences to inform product development and marketing strategies.
• Support the boutique’s smooth, efficient daily operations while upholding high standards of client experience, presentation, security and compliance.
• Support operational and administrative activities, including stock management and CRM accuracy, in line with Maison policies and procedures.
• Contribute to a collaborative team environment by supporting boutique initiatives, events, knowledge sharing and collective objectives.
• Represent Boucheron by consistently embodying the Maison’s values, Retail Excellence standards, selling ceremony and service expectations.

Qualifications

• French and English are mandatory; Russian is an asset.
• Proven luxury retail sales experience in the jewelry or high-end fashion industry.
• Exceptional sales acumen and a track record of achieving and exceeding sales targets; preferably, Fine and High Jewelry accounts for at least 20% of total turnover.
• Strong interpersonal skills, with the ability to build relationships and credibility with clients from diverse backgrounds.
• Excellent verbal and written communication and storytelling skills; fluency in multiple languages is preferred.
• Professional proficiency in CRM software and strong clienteling skills.
• Engaged, results-oriented and collaborative, with the ability to adapt to a fast-paced, dynamic environment.
• Professionalism and integrity.
• Enthusiastic, positive attitude.
• Adaptability and willingness to learn.
• Strong work ethic.

Skills

Culture

Boucheron fosters a workplace culture rooted in creative audacity, exceptional craftsmanship, and the pioneering spirit that has defined the Maison since 1858. Employees are encouraged to combine heritage with innovation in a collaborative, refined environment where individuality, excellence, and a deep passion for high jewelry are valued.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.