Boucheron E-Commerce Intern

About Boucheron

Founded in Paris in 1858 by Frédéric Boucheron, Boucheron is one of the great historic Maisons of Place Vendôme, renowned for its audacious high jewelry, exceptional craftsmanship, and free-spirited creativity. As an employer, the Maison offers a refined and dynamic environment where heritage and innovation meet, inviting talents to contribute to a culture of excellence, precision, and artistic daring. Within the Kering group, Boucheron supports professional development, collaboration, and international perspectives while preserving the intimacy and distinctive identity of a pioneering jeweler. Its teams help shape creations and client experiences that embody elegance, emotion, and contemporary luxury.

Role & Responsibilities

• Support the development of Boucheron.com’s digital business, including online sales and lead generation, with a customer-centric approach and an omnichannel ecosystem.
• Support regions and stores with order preparation, in collaboration with Logistics and regional teams.
• Monitor logistics topics to meet announced delivery timelines and manage shipping and return issues.
• Support the Paris Vendôme and New York Madison e-commerce back offices with order processing and preparation.
• Improve e-commerce activity tools and environments, including Magento/Globale dashboards and reporting files.
• Reconcile Global-e/Cegid invoices with data reported from Magento.
• Support the team in tracking e-commerce activity KPIs.
• Help produce net sales and KPI reports on weekly, month-to-date and year-to-date bases, providing detailed and transparent information.
• Help update dashboards and presentations, including site feature performance and Google reviews.
• Participate in e-commerce deployment across markets, in collaboration with Communications and regional teams.
• Contribute to project deployment and testing of new features and bug fixes.
• Conduct benchmarks and monitor luxury e-commerce trends.
• Work with markets to identify opportunities and pain points related to e-commerce expansion.

Qualifications

• Master’s degree year 1 or 2 level, from an engineering or business school.
• Experience in online sales, ideally in the luxury or premium sector.
• Customer-oriented, with an understanding of omnichannel challenges.
• Commercial acumen.
• Project management ability and capacity to work cross-functionally.
• Strong interpersonal and diplomatic skills in an international, multicultural environment.
• Good understanding of the luxury sector and its codes.
• Strong curiosity about and interest in AI, high tech, data and innovation.
• French and English.

Skills

Experience

Experience in online sales, ideally in the luxury or premium sector.

Education

Master’s degree year 1 or 2 level, from an engineering or business school.

Culture

Boucheron fosters a workplace culture rooted in creative audacity, exceptional craftsmanship, and the pioneering spirit that has defined the Maison since 1858. Employees are encouraged to combine heritage with innovation in a collaborative, refined environment where individuality, excellence, and a deep passion for high jewelry are valued.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.