Boucheron Boutique Manager

Location
Seniority Manager
Department Retail & Boutique Operations
Industry High Jewelry
Posted ✦ Today

Boucheron Boutique Manager — Seoul: lead boutique operations, drive sales and coach a luxury retail team for the haute-joaillerie maison.

Overview

Boucheron is a Parisian haute-joaillerie maison renowned for artisanal craftsmanship, refined design and a strong retail presence in major luxury markets. The maison operates within the luxury group Kering and maintains a heritage-led approach to creativity, client service and product excellence.

Role & Responsibilities

  • Direct and oversee daily boutique operations to ensure flawless store execution and compliance with company procedures.
  • Define and implement sales plans and tactical actions to achieve revenue targets, KPIs and CRM objectives.
  • Deliver exceptional clienteling and after‑sales service; act as the visible ambassador of the house to clients and stakeholders.
  • Coach, develop and motivate team members to improve performance, ensure adherence to brand standards and foster talent progression.
  • Maintain up-to-date market, competitor and product knowledge to inform commercial strategy and merchandising decisions.
  • Ensure visual merchandising and product presentation consistently reflect brand guidelines and luxury standards.

Qualifications

  • Proven retail management experience within luxury jewellery or watch brands is preferred.
  • Demonstrable people-management experience with a track record of coaching teams to meet sales targets.
  • Strong commercial acumen with experience meeting KPIs and executing CRM-driven sales strategies.
  • Excellent communication skills, service-oriented mindset and a collaborative, positive approach to leadership.
  • Passion for high-jewellery, attention to detail and commitment to upholding brand values.

Skills

Clienteling / CRM Sales techniques and KPI management Team leadership and coaching Visual merchandising Customer service excellence Market and competitor analysis

Experience

Several years of progressive retail experience, ideally including store management within luxury jewellery or watches; proven success in achieving sales targets and leading a retail team.

Education

High school diploma or equivalent required; bachelor's degree in business, retail management, hospitality or a related field preferred.

Workplace

The successful candidate will be located in Seoul, Seoul, South Korea. Cerulean currently advertises 718 open roles in South Korea, including 16 added in the last 48 hours.

Culture

Boucheron fosters a culture rooted in craftsmanship, refinement and impeccable client service, with an emphasis on creativity and mutual respect among colleagues. As part of the Kering group, the maison values professional development, team cohesion and a dedication to upholding a heritage luxury experience.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.