Boucheron Assistant Boutique Manager
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Industry
- High Jewelry
- Posted
- May 7, 2026
About Boucheron
Boucheron is a Parisian haute-joaillerie maison renowned for exceptional craftsmanship, refined design and a discreet, luxurious client experience. The brand operates an international network of boutiques and emphasizes heritage-led creativity, meticulous service and staff development as central pillars of its retail proposition.
Boucheron — Assistant Boutique Manager in Tokyo. Lead boutique operations, clienteling and team development to drive sales and service excellence.
Role & Responsibilities
- Co-lead the boutique with the Store Manager to maximise commercial performance and profitability through rigorous execution of KPIs, monthly/annual action plans and daily operational oversight.
- Coach, develop and motivate boutique staff: translate the maison’s vision into individual and team objectives, design and implement personalised development plans with HR and training teams, and support recruitment to secure long-term talent stability.
- Manage boutique operations and compliance: assume decision-making authority in the manager’s absence, enforce company policies and security procedures, oversee maintenance of fixtures and inventory records, and drive continuous improvement of store processes.
- Plan and allocate shift schedules and role assignments to ensure optimal coverage and service levels while monitoring working conditions, safety and wellbeing.
- Lead clienteling and CRM-driven initiatives: perform CRM analysis, coordinate timely retail and marketing actions with CRM and Retail teams, design in-store events and follow up on outcomes to generate new business opportunities and deepen relationships with VICs and key clients.
Qualifications
- Minimum three years of management experience in luxury retail with demonstrable knowledge of high-end clienteling and boutique operations.
- Proven ability to translate analytical insight into tactical action plans that improve boutique performance and staff competency.
- Strong commitment to compliance, professional standards and workplace wellbeing — able to enforce policies relating to health & safety, working hours and anti-harassment.
- Demonstrable people-development experience: recruitment, succession planning, performance management and close collaboration with HR and training functions.
- Gemology qualification is advantageous.
- Required trainings include brand management curriculum, annual compliance & security training and participation in sustainability / D&I programmes as applicable.
Skills
Experience
At least three years of supervisory or assistant‑manager experience within luxury or high‑jewellery retail, with a proven track record in sales performance, team leadership and CRM-driven client development.
Education
High school diploma or equivalent required; tertiary qualification in business, retail management or a related discipline preferred.
Workplace
The role is situated in Tokyo, Tokyo, Japan.
Culture
Boucheron cultivates a workplace steeped in craftsmanship, discretion and client focus. Teams operate with high standards of professionalism and collaboration, where mentorship, continuous training and stewardship of heritage are valued.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Boucheron, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Assistant Store Manager», «Deputy Boutique Manager», «Retail Supervisor — Boutique», «Client Experience Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.