Boucheron Assistant Boutique Manager
- Seniority
- Mid-Level
- Department
- Retail & Boutique Operations
- Industry
- High Jewelry
- Posted
- Apr 23, 2026
About Boucheron
Boucheron is a Parisian haute-joaillerie maison renowned for refined craftsmanship, iconic collections and contemporary interpretations of classic motifs. The maison cultivates a culture of creative audacity and exacting standards, offering a career environment focused on client relationships, artisanal excellence and elevated retail experiences.
Boucheron seeks an Assistant Boutique Manager in Nagoya to lead boutique operations, coach staff and drive clienteling and sales performance.
Role & Responsibilities
- Provide leadership in accordance with company strategy and drive boutique actions to achieve sales and performance targets.
- Coach, mentor and develop boutique team members to deliver exemplary client service and to meet individual and store objectives.
- Manage daily boutique operations efficiently, including execution of company policies, shift scheduling and maintaining boutique environment (maintenance, security).
- Support the creation and implementation of boutique action plans aligned with corporate strategies and assist in their execution.
- Analyse KPIs and dashboards to monitor sales performance, product trends and to inform operational decisions.
- Collaborate with store manager and staff on clienteling and loyalty-building activities for VIC and high-potential customers; handle customer complaints in the manager's absence.
- Monitor each team member’s customer pipeline and sales opportunities, providing hands-on support and coaching to drive conversions.
- Continuously seek operational efficiencies and propose improvements to optimise boutique performance.
Qualifications
- Demonstrated experience in a supervisory or assistant-manager role within luxury retail, preferably in fine jewellery or watches.
- Proven track record of meeting boutique and individual sales targets through effective clienteling and coaching.
- Strong understanding of retail KPIs and ability to interpret sales dashboards to drive actions.
- Excellent interpersonal and communication skills; ability to motivate and align a diverse team around shared objectives.
- Ability to handle customer complaints professionally and to represent the brand as an exemplary ambassador.
Skills
Experience
Minimum of 3 years in luxury retail with progressive responsibility and at least some supervisory experience; prior exposure to fine jewellery or premium accessories strongly preferred.
Education
Secondary education (high school diploma) or equivalent; vocational training in retail, sales or hospitality preferred.
Workplace
This position is based in Nagoya, Aichi, Japan.
Culture
The maison prizes refined craftsmanship, discriminating client service and creative independence. Employees are expected to embody the brand’s elegant spirit, uphold rigorous standards and contribute to a collaborative, service-driven boutique environment.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Boucheron, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Assistant Store Manager», «Deputy Boutique Manager», «Boutique Team Leader», «Retail Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.