Boucheron Assistant Boutique Manager
Join Boucheron in Fukuoka as an Assistant Boutique Manager. Enhance boutique performance and clienteling in a prestigious luxury environment.
Overview
Boucheron, a prestigious name in the world of luxury jewelry, operates under the auspices of the global luxury conglomerate Kering. Renowned for its exquisite craftsmanship and innovative designs, Boucheron offers a dynamic and enriching work environment. As part of Kering, employees benefit from the resources and opportunities of a leading global luxury group.
Role & Responsibilities
- Manage and support the boutique team alongside the Boutique Manager to enhance clienteling and operational excellence.
- Act as a liaison between staff and the Boutique Manager to communicate the Maison's vision and strategy effectively.
- Develop and implement action plans for staff growth in collaboration with Retail Managers, Training Teams, and HR.
- Recruit talent necessary for the long-term stability and growth of the organization.
- Support the creation of working shifts and allocate roles within the boutique.
- Ensure workplace safety and promote improvements in the work environment, including diversity and inclusion initiatives.
- Analyze boutique performance and staff competencies to define and review dynamic annual/monthly action plans.
- Optimize boutique performance and profitability.
- Plan and prepare work schedules with the Boutique Manager, assigning specific roles to staff.
- Make appropriate decisions in the absence of the Boutique Manager based on company regulations.
- Identify and address operational challenges within the boutique to improve outcomes.
- Manage sales and record-keeping processes, ensuring compliance with company policies.
- Conduct CRM analysis and execute timely actions in collaboration with Retail and CRM Managers.
- Collaborate with internal departments and business partners to create and execute events that generate new business opportunities.
- Foster relationships with clients, acting as an ambassador for the Maison.
Qualifications
- Minimum of 3 years of management experience in the luxury industry with a strong understanding of luxury retail.
- Ability to embody and lead a 'One Team' culture.
- Logical and analytical thinking to develop forecasts and strategies.
- Adherence to compliance and employment regulations, demonstrating professionalism and reliability.
- Strong business acumen with a high sensitivity to retail excellence.
- Flexibility and creativity in proposing ideas and approaches, with the ability to work independently.
- Basic IT literacy or the ability to quickly learn necessary systems and applications.
- Exceptional customer service skills.
- Gemology qualifications are advantageous.
Skills
Experience
A minimum of 3 years in a management role within the luxury retail sector is required.
Workplace
The role is situated in Fukuoka, Fukuoka, Japan. There are currently 9 open positions in Fukuoka on Cerulean. Across Japan, Cerulean lists 236 open roles — 4 of them newly added.
Benefits
Employees enjoy comprehensive training programs, including management, compliance, security, sustainability, and diversity and inclusion training.
Culture
Boucheron fosters a culture of excellence and innovation, encouraging employees to embody the brand's values and contribute to its legacy of luxury and craftsmanship. The workplace is inclusive, promoting diversity and a collaborative 'One Team' spirit.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.